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March 2024 by Cinnamon Wells
Breanna was very helpful, knowledgeable and polite. Highly recommend the Tupelo rd. location.
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March 2024 by Taryn Amber
This is a great Public Storage facility! The property Manager Breanna is amazing, helpful and very kind. She made the renting process super easy!!!!
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March 2024 by Dodge Cummins Power Wagon
They are very helpful and friendly service!
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March 2024 by Adrienne Blanton
The Citrus Heigh location on Tupelo is always so helpful and easy to work with. They always explain things and ask if they can help with anything else. I never worry about anything because they keep me well informed. Thank you!
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March 2024 by Sherri Nelson
Breanna was extremely helpful. She helped me to switch to a different space, was friendly and courteous throughout the process.
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March 2024 by daisy grace
Brianna was amazing!! She helped make my experience so easy and stress free highly recommend
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March 2024 by Sherry Ann
Breanna was beyond helpful very considerate and just a pleasant person. Her customer service was great.
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March 2024 by Garen Demacia
The lady in the office was very helpful.
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March 2024 by Jamie Schwimley
Updated review:Don't believe a word this company says. Your monthly payment will be racked up almost a hundred bucks give or take, without you even knowing it. They lock you out, charge you lien fees, late fees, rent and schedule an auction for your unit after 2 months. They cut your lock off and make you pay $20 for one of theirs to get back into your storage AFTER paying your rent and the fees. They close at 5:00 but on the weekends they're open until 6:00. How's anyone supposed to have time to go through, drop off, or pick up anything from their storage if they work a regular 9 to 5 job? The only reason they've listened to me and what I was going through and why I couldn't even get over to my storage at all, was because I left them a bad review on their Google page, and they wanted me to change it. The employee who works at the counter was actually nice and said she was going to try to work with them and get all the fees taken off. That still left the payment I still owed almost $300, now over 400$ and that was only being late a couple months. First month may only be a dollar but then it racks up to 60 and then before you know it you're almost at 100 and I had no clue. The person who my space which is B191, BY THE WAY will auction out to is going to be very disappointed because all it is now are some blankets, some clothes and some candles, along with some Christmas ornaments and decorations my daughter's and I made together. Have fun with that mr storage thief. You guys all should be ashamed of yourselves selling and buying peoples lives. Luckily, I had managed to get the rest of my stuff, that was worth anything to anyone else, out before they locked me out again. I know people who have been behind 6 months at other companies and never had to go up for auction. Shame on you guys for treating people like that. Alot of people use their storages to keep their most important and valuable possessions that mean the world to them. I would review you guys a zero if I could and obviously I can't. So definitely a big fat 1 and I'm going to share this on Google, on my Facebook pages and spread awareness by word of mouth. People should not have to deal with companies like this..the storage unit I'm specifically to is the one on Tupelo drive in Citrus Heights, CA. They are horrible and do not trust his company. ONCE AGAIN MY UNIT IS NUMBER B191 FOR THE PERSON ABOUT TO BUY IT.. YOU'RE BUYING THE LAST FEW SENTIMENTAL ITEMS I HAVE LEFT. Have fun with a few girl clothes, blankets, Christmas ornaments, and very used candles. I hope you didn't waste too much money on my memories. UNIT B191 AT PUBLIC STORAGE ON TUPELO DRIVE ON CITRUS HEIGHTS, CA.
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January 2024 by Jason Clary
Breanna was wonderful and very accommodating. She needs a HUGE raise!
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January 2024 by Aneva Rhode
The best Customer Service I have had in a very long time. Help from start to finish. Thank you Breanna for your heartfelt help. I needed hand holding through the process and could not ask for better. My highest recommendation. Stellar.
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January 2024 by Michael Fuhrman
Friendliest staff and always helpful and polite. Stored my belongings at Tupelo location for nearly 4 years and had only 2 small rental increases.
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December 2023 by Kathryn Smith
For one no one is never on site plus the hours they are open to get in to my storage are the worse some folks don't get off work until 5:30 6pm and by then storage is closed this is the only storage place I know that closes hella early don't waste time here
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December 2023 by Davina
Lei gave excellent customer service
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December 2023 by Rick Hesia
Leighann was amazing thank you!