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March 2024 by Cathy Gurney
Delightful Experiance was easy and they let me look at units before I bought! Clean and safe. I would highly recommend. Yevwtte was awesome!
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March 2024 by Jessica Menschel
Agent was very helpful when there was an issue with the app.
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March 2024 by Jacqueline Parker
I’ve been with this Public Storage for a few years now the people here are the nicest. I absolutely love Makala. I don’t know if I’m spelling her name right but she is amazing. Always smiling always helpful always Considerate and very patient with me. I’m at the Sylvan branch, and every time I see her she’s greeting me with a smile. My belongings have been in storage for a while now, and all of your Public Storage staff has been very nice. Makala is awesome. Thank you for hiring such a friendly staff. I really appreciate you guys.
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December 2023 by FonFon
I don't like the hours and feel this place is overpriced. I do however, like the gate accessibility through the app. I also think it's awkward that there never seems to be an attendant in the office and you're only able to reach someone by phone at a all center if you have any questions or concerns. Overall, I do appreciate that my belongings never seem to be wet or damp and I do like that I'm able to drive up to my storage door. I think it's more convenient than indoor storages. But again, the hours are unreasonable and are usually during regular business hours which isn't good for people who work during those same hours and need to access their storage during the week.
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October 2023 by Leanne Lee
Asher was awesome. Not real familiar with the property from being shifted around from others but did a great job.
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October 2023 by Angela Webb
Moving cross country and called this location about what was available and pricing.Tori was very helpful in breaking everything down for me. She was very pleasant and very professional.Thank you again Tori
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August 2023 by Jennifer Huls
Michaela was super helpful and answered all my questions and helped me get back into my online account so I can manage our bill. She did it all with a smile, went step by step, and had great customer service. 10stars! Place looks amazing.
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August 2023 by Gabriel Powell
Selina was excellent to work with, excellent communication and wonderful to talk to. Polite accommodating and willing to go the extra mile to satisfy her customers she is a asset to this public storage
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June 2023 by Lewis W. Scott III (lewdasic)
King is amazing! Great customer service.
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June 2023 by Jonathan Smith
Yvette and Erica are the best. Very helpful and fun. I highly recommend this location.
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May 2023 by Cindy allocco
I want to give a shout out to this location on sylvan road and to Jackie O… she called me out of the blue about my lock, apparently I was supposed to receive a public storage sticker when I rented the unit, a small over site, I love the fact that during Jackie’s walk around the property she noticed this and called me!!!! Made sure it was my lock and asked if I should come check my unit???I love that in this day and age she was actually doing her job, not talking on her cell phone looking busy but she was engaged in what she was doing ..Not a week later, I myself got into the unit and forgot to lock it back up. She called me within 20 minutes of leaving and let me know it had been left unlocked, she had secured it for me and recommended I come check it out to make sure everything was still in there.This was a temporary state for us we’ve only been there two months our new place is ready but I feel very secure with her their Way to go Jackie O. you guys are lucky to have her.And thank you public storage on Sylvan Way
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March 2023 by Karen Davis
Heather was very helpful in setting me up to transfer to a smaller unit. Friendly, informative and readily available to help!!
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February 2023 by william stone
Sabrina was fantastic and very helpful. She made signing up smooth and easy. She had great customer service and answered everything I needed.Thanks Sabrina
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February 2023 by K Pb
U want to keep a smile all day!Come in and see Sabina and she will send you on ur way with that and then some!
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January 2023 by Te lee
Michaela helped me fix my autopay and update my acct as I'm locked out of online. She is very sweet and had a smile the whole time and answered all my questions. Definitely would recommend seeing her at this location!!!
