-
February 2023 by Natalya Rahban
This place is truly atrocious!!!! My blood is boiling when I think of the customer service here. Please spare your finances and sanity and stay away!!!I tried to return a pair of athletic shoes, and the staff gave me literal hell. They were so unhelpful, and I even had to contact the manager. The manager (Tony) strung me along in this crazy expedition where he pretended he would return the shoes. However, he continued to find non existent problems with them. I even washed the bottoms of the shoes and sent pictures, as he asked but then he came up with other excuses, such as saying there’s heel drag.Honestly, I’m just so livid at this current moment and I’d like to warn others!! I beg of you, do not go here!!
-
December 2022 by Casandra Dee
Clean store with a great selection to choose from.
-
December 2022 by Rico Lauren
Had some cool gear...also nice worker girl there was helpful and definitely beautiful...
-
December 2022 by Cassie Dee
Clean store with a great selection to choose from.
-
October 2022 by Nickolas Pol
Got bomb pair of new air max on sale for about 50% off can't hate on that
-
May 2022 by Brandan Glayzer
Great customer service and good products.
-
February 2022 by Michael cato
Great place to buy tennis shoes
-
January 2022 by Amy O.
Definitely a legit place to visit for variety of the hottest current styles. You'll find brands like; Nike Adidas Vans Reebok Ugg's We had visited multiple other shoe stores and had no luck finding my 5th grader a pair of shoes. I get it, I'm super picky about what shoes like and maybe he takes after me... not a bad thing! We were able to choose from many of the cool kid styles and he finally found something to fit his personal style. The staff were cool too! Kinda pricey but not more than other stores, they just have to good stuff!
-
July 2021 by Lyle Bardwell
Nice. It's got good shoes.
-
July 2021 by Tone MF Tone
Always got the freshest kicks
-
April 2021 by Kirah Vlogs
It was fun
-
November 2020 by Rene H.
I want to thank Nile for his amazing customer service. I had called about the New Balance x Shoe Palace Great White collab to see if it was in stock. Luckily for me it was because I had called another shoe palace, who said they had it in stock, but that turned out to be untrue. When I called,Nile was understanding of my situation, due to me having to travel about an hour and was able to reserve the shoes for me. Again I want to thank him for his professionalism and excellent customer service. If you're ever in need for shoes he's the guy to go.
-
October 2020 by Donny W.
They always have the shoes I'm looking for. Jaden and Nile helped me out, both have great customer service and are very knowledgeable. The last good store in sunrise mall.
-
October 2020 by Mikayla W.
Beyond angry with this store. I spend about $300 on a couple shoes. Pair of nikes and a pair of Jordan's. The guy came out saying "don't worry I got you a new pair of shoes not the model." First off if I'm buying shoes I expect them to be brand new. If I wanted used shoes I'd go to the thrift store. When I got home both pairs of shoes were worn. Not sure if it's because they thought I was stupid or what but I'll be damned if I get screwed over by this store. I will never shop here again and I plan on getting them exchanged. Maybe you guys should hire some people who actually know what honest and good customer service is. As a business owner myself this is disgusting to do to any customer.
-
July 2020 by Kayla Adams
I love this store ?
