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January 2024 by Kay B
They have great tee shirts and sometimes later they go on sale.
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December 2022 by Sharon C.
With all the bad reviews that this place had, I almost didn't go there to pick up a gift for my niece. The service was great and the cashiers were very friendly. Maybe they have a new crew.
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September 2022 by Dixie Normas
If you look hard enough you can find some good pants and shirts for skating
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July 2022 by Crystal Marcus
We had a great experience at Tilly’s in Sunrise Mall. It was my 13 yo sons first time getting school clothes that aren’t from a box store! Austin, the manager, was amazingly helpful and personable. He suggested different styles of shorts so that my son could get a feel for what he liked and felt comfortable in (and look good in too!) My son was really excited about the clothes he got and thought the whole experience was “pretty cool”. Thank you, Austin for being wonderful with us!
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May 2022 by SaltySalmon
If you look hard enough you can find some good pants and shirts for skating
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May 2022 by Kathleen H.
I had to wait a day to write this review because it would've been filled with vulgar words. I've never been so furious with a shopping experience! Well just experience because shopping requires you actually BUY something. Its highly unlikely that an entire shift is filled with employees who are blind or deaf. No shade to the disabled community but be realistic! My family and I were never greeted, but had plenty of stares & look aways, fine whatever. Walk to the section I wanted. Employee passes by, me: 'hi quick question', stare, direct eye contact, continue walking by. Ooook. I proceeded to search myself. My husband comes over, I show him an item for my son but tell him I can't find the proper size & I'm going to find someone to help. No luck there. Everyone seems 'busy' I return to the rack and see him talking to an employee, cool! As I approach I see he's frustrated. He's asking the associate about size differences. She gave no eye contact just proceeded to fold tshirts and reply: 'I don't know. This shirt is one brand. The other shirt is a different brand.' me: the question is if this shirt is offered bigger than what you have in store, you know online through your site, so we can just order it? Associate: I don't know what sizes the brand has. Am I crazy? I look at my husband who shakes his head in disbelief. Me: okay so something is connecting, we're gonna pass on the shirt. I hand her the item, she does not take the shirt, or look at me. Ooook. I set the item back on the table. Associate: so you're not getting the shirt? GIRL!!!! IKYFL! Tuhhh! I walk off my husband trails behind me. My teenager walks over and says he found some stuff and he's done looking. 'Okay let's go checkout before I choke someone'. To the register we go. No one there, perfect. Cashier: one sec please. Okay. Waiting. A guy walks between us (rude!), and heads to register. Wtf. Cashier immediately turns around, greets, proceeds to checkout the a-hole. I look at my husband who immediately gives the 'don't do it' head shake. This can't be real life! After that transaction is done the cashier waves to another pair they're next. EXCUSE ME?! Is this the twilight zone??! I turn to my kids: 'can you see me??' 'yes?' Say less!!! I immediately throw our items down on a rack. 'WE'RE NEVER COMING BACK IN HERE, LET'S GO!' As much shopping I do in this location whether it be in-person or online order & store pickup I have never felt so enraged and overlooked. My 17yrs of direct customer service could not be more disgusted by this staff! And I really hope this wasn't an issue of RACE, but simply stupidity! We aren't broke and sure don't look it. And had bags in hand from other shopping in the mall, so clearly we came to BUY. Whatever the case, it needs to be addressed. Still debating calling the store manager today, but I'd hate to ruin someone's Monday. Lazy, teenage, weekend staff, maybe? But poor employees don't pay they bills!
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December 2021 by Marina S.
Customer service here sucked so bad. I needed help and I was standing in front of two people who were folding clothes tonight (girl and guy) just to be ignored after I asked a question. When I asked a question about a sweater that was on the floor, their responses were rude asf. Then when I was STILL nice and said, "okay thank you!" The girl decided to literally attack me and say, "AND THERE IS NOTHING IN THE BACK!" Never did I ask if there was a anything in the back... I still responded with respect and said, "No, I understood thank you though. First week here in Citrus Heights, first time at this Tilly's and this is my first my impression and experience?? I work retail myself...Do better Tilly's...
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August 2021 by Lucas Ready
this place was great! great selection, good service and nice prices
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April 2021 by Dan Colford
Great customer service
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March 2021 by April Maple
Clean store, lots of choices but almost all large of every hoody is out
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March 2020 by Nicole K.
Stopped in here to see if they carried little boy sizes for my son. They start at size 8, so we're almost there. However, even though we didn't buy anything this time the staff was super nice. Asked if I needed help multiple times and were actually helpful and very friendly!
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November 2019 by Hope A.
right when my friend and i walked in they greeted us nicely then we saw a sweater and no one was around to get it down so we got it ourselves and one guy came over and asked if we needed a size and we said no we got it then he walked away then another girl named Madeline came over and in a bitchy tone said "do you need a size?" and we said no again and she said "i'm supposed to do it for you that's why i'm asking" again in a bitchy tone so we gave it to her and let her do it and walked away. then the rest of the time all of the employees were watching us like we were about to steal when we weren't doing anything at all. it was awkward and uncomfortable and those workers need to work on their attitudes.
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October 2019 by Luis B.
Marco, Tolicia and Nicole Were so great. We had our two toddlers running around as we tried to shop and they gave us excellent service and accommodated to us very well. Thanks guys
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August 2019 by Brieanne W.
FYI, when purchasing anything from this store make sure it does not have holes are the beginning of a rip. They won't take it back and they're return policy is super lame. Even with a receipt and purchased with cash 3 days ago! Never shopping here again! Thank you customer service for actually helping me out.
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June 2018 by L. L.
I go to the Tillys in Elk Grove most of the time. However I was in the area and needed to find some boardshorts. The girl at the counter said hi right away and was super sweet. Found a pair of shorts and a couple more items. I would come back on occasion to see what they have!!
