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November 2023 by Bill Roush
Very friendly and professional had a very good experience would recommend them to
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August 2023 by andrei stupin
There are reasons why they have 2.3 star rating. Here is my story:There was fraud!First of all at check in they didn’t confirm mileage with me and fuel level, only said “you take pictures”, that was it. The truck had almost empty fuel tank, only 1/8 was left. I drove only 10 miles on it and refilled gas according to truck MPG information. When I return the truck, there was a guy who said “I cannot assist you with u-haul rentals, just drop the key into the box and leave”. The next day morning I received receipt for $117 but originally was estimated for $60. When I called the location the guy said he cannot help me and I have to contact u-haul customer service. Luckily Jennifer from u-haul understood the situation and asked me to provide proof of mileage, fuel level, and receipt from gas station. After I provided all information Jennifer requested a refund.This guys make money of people who don’t pay attention to details and cannot fight for themselves!I will never recommend this location to anyone and will not come again here!
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July 2023 by Michelle Danielsen
The AC in the truck did not work. The moving blankets were disgusting, very dirty. I paid an extra $10, which I know isn’t a lot, but I was hoping for some newer moving blankets for my furniture.
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July 2023 by Bayne6 Turner
Wasn't happy with dealer in citers height, next to Sacramento.But love the dealer in El cajonon main st
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July 2023 by Bayne Turner
Wasn't happy with dealer in citers height, next to Sacramento.But love the dealer in El cajonon main st
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June 2023 by Rob Davis
Negative stars.go across the street and rent a trailer.
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May 2023 by Denise Cozzitorto
Bad Service. Lazy people wouldn't Service with them again
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January 2023 by Hussein Al Shammari
This place is garbage! DO NOT GO THERE!!!!!
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January 2023 by Fortnite victory
This place is the worst place ever, I went there for a cargo van they ended up giving me the wrong vehicle. I went back to switch the vehicle, they said “ we can’t” even though the Uhal manager told me I can. They are so unprofessional and rude. They charged me over $600 without making sure that this is the car I want or even go over the agreement. Warning DO NOT GO THERE!!!!!!!
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November 2022 by Oz Đuzel
Pathetic, can't get a bigger truck than a 10 foot box to go out of town. (Meanwhile several are just sitting there.) WORST uhaul I've ever been to in my life.
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August 2022 by Raymond Richmond
I got experience for me!
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August 2022 by Kris H
Quick and easy. The guy is super laid back and cheap. I have used them two different times with two different vehicles 6 days apart and was charged very fairly both times. I will most likely make this location my next use because of how quick and easy it was.
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August 2022 by Megan Gong
Had to use this location twice in a week while moving. Great customer service and really awesome when we needed a truck fast.
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August 2022 by Cliff Kunkel
Absolute Garbage - SCAM - DO NOT USE!!!!Tried to charge my wife for 750 miles at $0.69/m when we put less than 100 on it. Typical example of a location that tries to cheat certain people out of their money. It wasn't until I called them back and called them out on the bill that they did anything to fix it. DO NOT USE - There are tons of locations around town, this one is full of untrustworthy and incompetent people.
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August 2021 by Kathy G (HelloThisIsKathy)
Not a neighborhood dealer location. Pick up and drop off location for vehicles only. They do not offer any other services such as moving or equipment. all arrangements for vehicles need to be done online.
