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March 2024 by Bill Pepoon
I would give zero stars if that were possible. I submitted a forwarding address on February 23rd. Two months later and NO MAIL. The USPS has ordered them to deliver my mail - three times - and they just continue to ignore instructions. I give up. They are a bunch of incompetent buffoons.
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March 2024 by Francesca Pepoon
Worst post office ever. We submitted numerous requests to have our business mail forwarded from our old Citrus Heights address to our new address and the manager adamantly refused to do it. Held our business mail for a month until we called USPS headquarters and filed a complaint. The chud had no reason to keep our business mail, he just didn't want to forward it. A product of the DeJoy destruction of the post office system, small wonder how this absolute loser got his job and how he keeps it. Do not trust this location, the manager is a disreputable cur.
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March 2024 by Matt Cocchiarella
Review for passport services only. Service was excellent, recommend booking an appointment ahead of time. Open Sundays too, very convenient.
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March 2024 by p l
Anything you need mailed can be done here. They have a passport service as well
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March 2024 by Karla Garcia
Please bring back passport appointment kiosk! It's impossible to make appointments to renew US Passport online, came in line for walk ins and did not make it. I wish there was a better system to make appointments. No appointments available within 20 miles ratio.
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March 2024 by Benny Smith II
Overall friendly staff and decent hours
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March 2024 by Eli Tuman
Uh... usps... can't expect anything better than a one start from this establishment
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January 2024 by Paul Tejedor
I came here for the first time and was told to return early, two hours in advance. There was no warning for new people signing up for a passport walk-in appointment regarding this schedule. I don't see any mention of it on the schedule. It's unfair to newcomers for a walk-in coming back for the following day a waste of travel.
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January 2024 by JL
They love to give my mail to my neighbors.So far they’ve lost an expensive package, my replacement driver’s license, two official letters???
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December 2023 by Will
I wanted to buy stamps for postcards. The machine printed out these ugly QR codes that won’t even fit on the card. They wouldn’t exchange them for other stamps because of “covid”. Don’t waste your time here!
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December 2023 by William Cosgrove
I wanted to buy stamps for postcards. The machine printed out these ugly QR codes that won’t even fit on the card. They wouldn’t exchange them for other stamps because of “covid”. Don’t waste your time here!
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December 2023 by Priscy
Poor Service and Rude behavior.I was there to see if I had any packages for my address waiting for pickup. I received a message from USPS to pick up my package. The lady took more time giving me excuses as to why she couldn't check, than it would of taken to just check. I had my ID with my address on it. Last time I went to check, the guy took my ID and gave me my packages. Oh, I gave her my ID in her hand and she just threw it back on the table for me. So sad, that I still have to come back because this is my home office. I didn't get the lady's name but she had orange/redish hair.
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December 2023 by Cynthina Xiong
I went to get my passport documents submitted (I had my documents printed out and picture taken before coming) and I was in and out of there in less than 45 minutes. There wasn't too many people and they have a walk-in clipboard to sign in for estimated times you would be helped. They can take cash, card, or check!
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December 2023 by Chelsea Mitchell
I won't be going to this post office anymore. I get the run around every time I come in. I drop off packages on a weekly basis and it's always something different with them and I find it more and more frustrating to drop off packages. I do not have any issues at other post offices like I do at this one
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December 2023 by Ram Dongre
This review is for the passport section of the post office. This location allows online appointments as well as walk-ins. We haven been here four times and each time, we have received timely service. For weekends, do arrive bit early like 7.45am or so to be the first; for weekdays, you come in the morning to get your slot and arrive exactly at the given time slot later in the day. Even with walk-in slots, people with online appointments get the priority. This location also provides you with photos if you need one.
