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February 2024 by Mohammed Al Saffar
Worst customer service
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January 2024 by Aleksei Gerasimov
Awful personnel.
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January 2024 by Sanguinary
I have been shopping here since this location opened and probably spent a year's salary in that time. I will never shop here again or spend another dime of my money in this store, even though it's 2 minutes from my home. I stopped here the other day to buy Gatorade for my sick family. I always bring my own shopping bag and I was placing the bottles in my bag so I did not have to awkwardly hold them in my hands. I was approached by an associate who asked if I needed help then proceeded to tell me I could not put items in my bag while I was shopping and had to use a cart. I know shop lifting is a problem, but I absolutely was being accused of stealing in a very rude way. I proceeded to dump the Gatorade I was going to buy on the floor and walked out. I have never been so offended and will never step foot in this store again. If you're trying to drive away your paying customers you have succeeded. There is no way I would ever shop with one of your disgusting carts. I have never seen an employee cleaning them and you provide no way for your customers to sanitize them. If you do not want customers shopping with their own bags it should be clearly posted at the front door, and for safety provide means to clean your carts. I work hard for my money and do not appreciate being treated like a thief. Walgreens needs to work on how they interact with their customers if they want to stay in business.
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December 2023 by Jesse MaDRID
Several times now I’ve had to reach out to other pharmacists due to this location not having what I need. They give you the run around not wanting to help out. I didn’t realize it’s now my job to track down a Walgreens Pharmacy that has my prescription in stock rather than the staff assisting in locating. I’m sicker than a dog and all I’m told is yea it doesn’t look like we have it you can call these next 8 locations. Upon doing so no one has the prescription in my profile. Having to call back and practically beg the pharmacist to help me locate what I needed was discouraging. The lack of energy from me being sick and the lack of energy trying to get anyone to just help is inhumane. Thank god for the direction that was given and the helpfulness of the Rancho Cordova location! Greenback and Sunrise, do better!
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November 2023 by elisa rancano
Terrible, disorganized pharmacy staff. I called to ask about getting the RSV vaccine and was explicitly told I could ONLY come in as a walk-in because appointments were for people 65 and over only. I showed up and was told I could only get a shot IF I HAD AN APPOINTMENT. When I explained I had just spoken with someone from their store on the phone and confirmed with them that I’d called the correct number they said, “Well, you didn’t speak to any of us.” Completely unhelpful and unwilling to provide any other options. Wasted my time.
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November 2023 by M&M “Almondeyezzz” Peanut
Why am I not surprised this store has overall a 2.6 star rating. A WARNING to those who use the Western Union in this store for pickups, ALWAYS have the cashier count your money back to you. One of the morning shift managers at this store refuses to and tried to scam me by giving me 60.00, all in 5's instead of the 100.00DONT WALK AWAY UNTIL YOUVE ACCOUNTED FOR EVERY DOLLAR. I would monitor your managers transactions at the service desk. FYI
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November 2023 by Amin ..
I pick up my medication. The associates are polite and store has almost everything I needed. But sometimes they are busy and it's difficult to find someone to help customers. But still this pharmacy my choices for shopping.
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September 2023 by Lisa Garbe
I returned 2 items,hair dryer and flat iron, the prices were not the same as to what I got them for on my original receipt, same as store price too. Return was less, didn't catch that immediately. Waited for my return for over a week- never came!!! Addressed it to the store and said I have to take it up with doordash- yes doordash order but I RETURNED IN STORE! The cashier legit just pushed a button and returned my money to who knows where! Like seriously how is even legal!! I'm out $75!!!!! Doordash wont do anything and neither will walgreens when they are the ones who returned it!!!!!!! So irritating!!
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July 2023 by Sherry C.
Employees here are beyond horrible. Checker Royce is so rude - I've never written a bad review before but I had to today. If I could rate below 1 star I would.
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July 2023 by Joti D.
Rude employees. Went here for passport pics, called literally 5 min before I got to the store to make sure they were available there. Got to the store, had a really big lady worker "help" me and she acted like I was totally inconveniencing her, made me wait just to tell me they "aren't doing passport photos right now " no sorry or anything, just a super rude, bitter employee - this place is a complete waste of space.
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April 2023 by William Mills
Jason, who works in the pharmacy helped us find exactly what we needed and went above and beyond to make sure we found the right Benadryl cream! People like Jason need to be recognized for helping! Thanks Jason!
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February 2023 by Lee S.
The Worst PharmacyThe lines and wait times are long, incompetent staff, rude pharmacists, meds are always "out of stock" and they make you wait for days even though that med is life-saving, they never communicate well the issues, hardly anyone answers the phone, and always delay after delay on refills. No wonder there's a boarded up window and a what looks like something being thrown at the pharmacy door's glass window. I wouldn't be surprise if it was from a pissed off customer!
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October 2022 by Kanhchana N.
The lady answered the phone call in this branch was so rude. She sound like just fought with her boyfriend or husband. Hang up on me while I still want to ask questions. Manager should review and improve your staff professionalism. Most of the reviews I read are bad. Poor service!!!!
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October 2022 by MJ Moe
Worst customers service, their printer was down for couple of days so no passports photos service, poor management.
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September 2022 by Christine Marquez
Worst pharmacy I've ever experienced!