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May 2023 by Larry S.
We contracted to this company to provide us service support. I am so dissatisfied when I called original to the service manager they made it seem like my fault. Customer service is so important to keep a contract.
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December 2020 by Adam V.
Our company TRULITE GLASS AND ALUMINUM uses Cal-lift inc. to service our lifts. They also provide rental equipment for us when a machine is down. As a regional transportation manager it is important to have my machines operating at full capacity 7 days a week 24 hours a day. The service team at Cal-Lift make that possible. When it's time to retire a yard goat or a 4 wheel pneumatic I call on Oscar, Mike or Anthony to do a demo for us and show us their new and used inventory.
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December 2020 by Priscila V.
Fantastic customer service! I was very impressed with their prices. They made renting a breeze
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December 2020 by Joe L.
my company uses them for big projects the rental process is easy, quick and to the point solid staff and great service would recommend. Had to leave a comment just because they really impressed me.
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December 2020 by Diana W.
Excellent customer service! Rented a lift for a project and the process went smoothly!
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October 2020 by Lemi F.
We were looking for an 8,000LB capacity lift for quite some time but to no avail. Luckily for us, Kyle Hughes from Cal-Lift reached out and sent us an option that we really liked. After seeing the lift we came to an agreement and purchased it. We are super happy with how they treated us and would recommend them to anyone looking for professional/great service when considering buying a forklift.
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January 2019 by Shawn E.
I deal mostly with the parts dept. its an iffy proposition at best. Depending on who answers the phone. sometimes you get someone who knows what you're talking about and most of the time you don't. I've been in the forklift business for almost 40 yrs and spent 25 with Clarklift of LA. Most of the time they tell you they will E-mail you a breakdown so you can pick out your parts you need but then don't send the E-mail. So you end up calling back and starting all over again. so you should count on several calls and several days of waiting to finally get some parts ordered. I would look elsewhere if there was anyone else in the area that was a Clark dealer
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October 2018 by Alexander M.
Great service and workers. Never had a problem with this company. When my lift broke, a technician came out and serviced everything perfectly. They work hard and obviously care about their customer base.
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March 2018 by Roland Belikow
Poor after sales customer service. I requested the maintenance schedule from them they have yet to get back to me with it.
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March 2018 by Mitch Rong Li
This Rental department service is very nice, I rent one is 36000 Lbs forklift , machine look old , but still working good.Li Machine Inc
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March 2018 by goodcome la
Tried to rent a forklift through them, went through every step needed to complete process, rental manager even came to our location to talk to me. Waited a few days, received no call, tried to reach out to them one more time and they told me they would call back in a few days, never received any forklift or call. Unprofessional.
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October 2017 by Deviates R.
We bought a used utr from cal lift. They did not properly service or check out the unit prior to sale. Had several issues with the transmission and lights not working. They sent a tech out for trans issue replaced a module still kept messing up. They took it to their shop for repair. They do not provide after sales customer service very well. Requested the factory maintenance schedule and have still yet to receive this info
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May 2013 by Jessica Y.
If I could put no star I would. Worst customer service EVER. If they send a tech out to you be ware because they will be doing personal things while billing you for the hour & might forget to do some type of work as well that could lead to major problems later.
