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April 2022 by Dante S.
Purchased a toilet from Luxor Essential and it was full of crap on the rims, someone must have returned it and they placed it right back in the box and sold it to us, just to make a quick buck without inspecting for quality. It was the most disgusting thing ever. These people at Luxor Essential also lack customer service, I would rather go to the Home Depot, Bondi Kitchen & Bath Design Center, American Home and Kitchen Products, or Nextar, friendly people at these location and are definitely not like the rude people at Luxor Essential -- also better selections. Stay away from the idiots!
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February 2022 by I Barraza
Friendly staff awesome service.
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January 2022 by David Y.
Worst customer service ever....don't pick up phone calls....avoid avoid avoid! Owner doesn't call back...sales don't call back ....delayed production for a month....supposed to be done by January 5th....said delayed because of Covid and promised 21st and then sent my contractor to pick up several times and still was not ready....finally received today on the 29th...and just check out the craftsmanship and quality of this custom vanity....way over priced for this piece
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September 2021 by Wayne K.
We did a full home renovation a little over a year ago, but I accidentally forgot about this place and decided to do a review now since we bought several items here and they have mostly stood up to the test of time. We bought 2 large LED mirrors for our Master Bathroom which have actually been fantastic. We also bought 2 other LED mirrors from Costco for our other bathrooms, and I'll have to say that the ones we bought here are much, much better and they were around the same price as Costco. You can definitely see the difference in quality not only in the lighting, but also in the mirror quality as the mirror we bought here has a much more clear reflection. I always thought a mirror is a mirror, but that is absolutely not true and it's clear when you have two different brands to compare them to each other, you can definitely see how one might have a better reflection than another. We also bought a freestanding bath tub which has so far been excellent. No issues so far and it also feels much bigger when you actually take a bath in it, then when when we saw it in the showroom. This also was probably around $200-300 cheaper than if we bought a similarly sized one at Home Depot or Lowes. With our freestanding bath tub, we also bought a freestanding bathtub faucet in nickel. Again, so far it's worked great and we have no complaints. This also was much cheaper than buying a more popular name brand such as Delta or Kohler. I would think it was more than half the price of the name brands. This was probably our best deal at Luxor. Finally, we bought 2 different brands of one-piece elongated toilets. This was probably our biggest disappointment. Although the price of these toilets were probably around one-half of name brands, such as Kohler, I think in the future, I would just go with a name brand. These aren't bad toilets, but one of the brands has really cheap seats that move around a lot. We tried to replace the seats, but it's hard to find a perfect size that fits. While the other toilet's seat is fine, but will splash a little water outside the bowl when you flush, which is kind of gross. Overall, we can live with the deficiencies of these toilets and would probably give them 3 stars for the price, but taking into account the other items, I'd have to give them 5 stars. Also, overall, the customer service is good. I wouldn't say great, but good and probably better than if you were to purchase at Home Depot or Lowes.
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April 2021 by Henry Barraza
Friendly staff awesome service.
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February 2021 by Kim Lewis
We remodeled our bathroom and kitchen and got everything we needed here. Great selection, great prices!
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February 2021 by Michelle Anderson
Visited the store and will be going back to get items for my bathroom and kitchen remodel around Christmas time.
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November 2020 by Lynn burr
I recently remodeled my home and after searching many stores for just the right faucets for my bathrooms, kitchen and laundry room A friend recommended Luxor. Luxor had exactly what I was wanting for all my bathrooms and my kitchen faucet. They were so helpful and had all the answers to my questions. Thanks again Luxor.
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November 2020 by Brandy Mutchler
I purchased a stand from this company for my daughter's cell phone and she loves it. The quality is excellent for the price and the shipping was fast! The stand itself she is now able to use with remote learning due to the pandemic, and doesn't have to sit and hold her cell.
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November 2020 by Ryan Wright
This place has some great bathroom supplies. A good selection of tankless smart toilets I needed for my bathroom remodel project. Some really sleek and modern designs. Staff was friendly and helpful.
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November 2020 by A
Nice experience shopping here, great prices and friendly staff. Thanks for making kitchen and bathroom shopping so easy!
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November 2020 by Boyana Angelova
Just got a new place and this store was great. Offered great prices, convenient location. Would recommend to everyone.
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November 2020 by Denise Emerson
Great store. Great prices. It was great to be able to get everything we need in one shop.
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November 2020 by Aubrey Hoffman
I purchased a vanity on Houzz through Luxor and have had the worst experience imaginable. The vanity arrived broken so I returned the item and sent it back the same day on the same delivery truck. Luxor now refuses to issue a refund because they are claiming the vanity is lost. How is this the customers fault? I may be out $1,000 which during these current economic times is just not feasible for me. Do not take the risk of ordering from this company because they do not put their customers first and they will rip you off.
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November 2020 by JJ MAP
Great one stop shop for our bathroom and kitchen need, the gentlemen who helped me was very professional nice.
