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July 2023 by Juan J. Ortiz
They are the best ? ? ?
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February 2023 by Millason D.
There is no Neiman Marcus at this address. I drove all the way there to return an item in person and found myself in an industrial park. Please remove this location from Yelp.
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January 2022 by Mason A.
I ordered a set of dishes and a serving bowl and matching platter. When the bowl and platter arrived, the bowl was fine but the platter was shattered. I called customer service and the woman that answered was very polite and helpful. I thought they would want the platter returned. No. She credited me for the broken platter and put thru a new order for a replacement. I found her to be very kind, understanding and efficient. Perfect customer service. This is what makes a high end store worth shopping !
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April 2021 by Kim U.
The receptionist gave me wrong information. So when I drive all the way down to BH expecting them to have David Yurman, they don't. And of course the lady in jewelry gives me major attitude. She tells me that I need to go online to buy anything from DY. Doesn't even offer to help. Prolly no comish in it for her. Anyway, I go upstairs and a super nice manager helps me out in the men's department. I wish I would have gotten his name. Nice personality and smile. He told me about the shoe/handbag event. So there I go. Ms. Yessie Zike helped me in that department. Very helpful. I saw the manager downstairs again. I wanted to get his attention to thank him once again. But I couldn't. He knows who he is.
