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December 2023 by William R.
My car has been at this dealership for way over 2 months, and everytime I call for an update, service department keeps giving me some BS excuse on update. Last update was that they're not able to fix the issue and that it's going to another dealership for repairs but haven't heard anything. They're stalling, and I'm being carjacked cuz they won't give me my car.
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November 2023 by Jose G.
This place has horrible service over priced and their parts department is very rude very unprofessional and have no knowledge of product management better do something fast..
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November 2023 by Jose Nuñez
I took in my vehicle with some skepticism from other experiences at other dealers, but I am happy to say that I was not disappointed. Hector O. was timely, efficient and particularly thorough from the service to the recommendations made to have my car feeling like new again. It is people like him that are a true credit to this industry and would highly recommend this place and him to look after your vehicles.
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November 2023 by B C
Bustter helped me out today and he is amazing, he got me in and helped me out with my sun-visor and was ready to fix any problems I had. They are so nice and helpful!!!! Oil change-done, sun-visor broken-done, etc. This is my go to dealership for all my service.Shout out to Debbie, she is awesome! This woman has helped me out majority of the time. Love her always. The service team is the best.
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November 2023 by Lexie Elliott
Came here after reading some reviews ... because who doesn't check reviews nowadays. I saw some reviews that caught my attention and obviously some that made me hesitant. I am glad my boyfriend and I went with my gut feeling and decided to try this location out anyways. Buster and Hector did not disappoint. The service was extremely fast. We were told the vehicle would be done by 2:30 and got a call around 1:45 saying everything was ready and done. I will only be coming to this location from here on out. Thank you guys so much!
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November 2023 by Ryan H.
Going to update this tomorrow until I find out what's going on with my Jeep purchased 3 months mid Aug 2023. Vehicle would not start and had it towed today. I made a service appointment for 11/21/23 at 715am come to find out that it was just to drop it off. I was then told it would take about a week or 2 to get it looked at. Waiting to see if they have a loaner car or if the dealership will pay for a rental. Did I just buy a lemon? Hope not. Let's see how the customer service is here.... To be continued
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November 2023 by Ruby Garcia
I am very pleased with the service that I received at this dealership. I brought my jeep in for the first time and Hector was able to repair my car in a timely manner.Customer service was excellent and so was the communication. Hector was professional and very knowledgeable and really helped break everything down for me. I was also updated throughout the entirety of the service. No issues as of yet. Thank you!Would definitely recommend!
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November 2023 by Javier G
Brought in my 2021 2500 for a few recalls and talked to Michael who was very polite and straightforward.He brought up their diesel specialist and explained the recalls and the procedure to me very well. Thank you hector!!Got my truck back like nothing was ever touched. Much appreciated. Highly recommend these guys for diesel work.
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November 2023 by Christian Chavez
Went to do a routine check on my car and Hector was so helpful. He was very friendly, approachable and knowledgeable on my car. He was very patient with all the questions I asked and detailed on his answers. Would definitely come back for his service!
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November 2023 by kasey castellanos
Ambrocio, Gus, Jimmy and the rest of the team were top quality team players! from the person you met at the door to the last person they were all incredible!Straight forward answers no run rounds, made it all worth. Thanks to them I was able to happily and excitedly say, purchased my dream car ?
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November 2023 by Fernando Alvarez
I went in to get a routine service on my dodge charger; I am happy with the sense of urgency and transparency. The cashier Jasmin was amazing and very customer-oriented. I will be coming to this dealership for service more often !
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November 2023 by Alexis Lorenzo
Hector Ortiz was very professional and I was greatfull he actually fixed my car right the first time ,I've had issues with other dealerships.He explained everything he did to me easily and I will definitely return if I have any future issues .Relieved a lot of stressed ,Definitely recommend.
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November 2023 by Marisol Leyva
So I’m currently here for a recall not sure when my car will be done. I just going out that the dealer doesn’t offer loaners! They said to call Jeep and they are able to reimburse you for an loaner. I called and Jeep doesn’t offer loaners/ rental with recalls! Like WHAT!! So I’m not going to have a car and how is that my fault? I’ve never had this issue with other dealers! Very disappointing!!
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November 2023 by Vane M.
On October 6,2023 I decided I was ready to trade My Hyundai Kona for a Muscle car. Lucky that day Mr. Andrew Rodriguez help me out and made my dream come true. I almost cired of joy. I was excited and scared to drive it home. I couldn't believe it I left the dealership with my dream car. Thanks to Mr. Andrew Rodriguez for helping me out to achieve my dream car.
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November 2023 by Jorge C.
This review is mainly about the friendliness of the staff which I believe to be on point. I was wandering the inside of the dealership looking for someone I could talk to In service, when one of their staff members, Jesse saw me and asked if there's anything he could help me with. I told him what I needed and he got me in front of the right staff straight away. You don't see too many people going out of their way to be helpful, kudos to them for having a good team.
