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February 2024 by Maggie Pan
The beautiful saleswoman Crystal is very friendly, patient, and professional. With her help, we chose a car we liked today, and had a wonderful experience.
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February 2024 by Omar Martir
Easy check in and out i haven't had any issues yet. Id recommend they're services.
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February 2024 by Alexandra Lopez
Bella was great as my advisor! Really grateful for all her help and her professionalism.
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January 2024 by Awg Garcia
I rely on Puente Hills Subaru for all my service needs. I bought my Outback at a different dealership but found myself coming back to Puente Hills more and more since the other place would tske up to two weeks to get an appointment! At Puente Hills, the service writers have been courteous and professional, never trying to upsell me or anything and i appreciate that
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January 2024 by Robert Ryland
Great experience with the Sales staff. Carlos Cerna and Sherry Nehad. If your looking for a Subaru ask for Carlos Cerna.
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January 2024 by Ana Ghawaly
Brenda molina excellent customer service ?
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January 2024 by ahn john
Puente Hill Subaru, particularly Internet sales manager George,delivered exceptional service.With his help, I found an affordable Forester.He also provided thorough instructions.Highly recommended.
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January 2024 by Anna Amundson
Jesse Thomsen is the best. This is the second car that we bought here & I plan on buying my next car here too. Keep in mind I drive 45 miles to get here, but I wouldn’t go anywhere else to buy a Subaru after my first experience here and working with Jesse. He’s all around a great person.
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December 2023 by Kate M
This review is to shout out Eddie and John - and all on The Blue team! That my car is taken care of, especially with regard to safety, by professionals is why I bring it to Puente Hills Subaru. I value their expertise AND Eddie and John are lovely people, smile. To Eddie, John, Candise, and all the great people in the Subaru Service Department at Puente Hills Subaru, thank you for taking such great care of my car!
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December 2023 by Tommy Lam
Great place and amazing staff to help with your new car experience!
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December 2023 by ashley chen
Terrible owner and local business! They laid off great employees right before Thanksgiving and Christmas leaving their former employees completely jobless during holiday season due to reductions in workforce. What a terrible and inhumane thing to do during the holidays with no regard to their families. One of them was a single mom raising kids on her own. Disgraceful and disgusting. They had great advisors and now probably left with less than subpar advisors because they let go of good paying, hardworking people. If you are in the market for a reliable Subaru, give business that are more humane like Monrovia and Glendale.***************This is follow up response to Subaru calling me a liar. I am posting a dated lay off document to show who the real liars are.The person they laid off right before Thanksgiving was MY mother. A hard working single mom who is now struggling right before the holidays to support my brother who is still a minor. And yes, we are also customers too because we service our subaru at thjs location. This really shows this dealership true colors. Lay off good employees that don’t want to pressure upsell unnecessary services and then calling them a liar when confronted with evidence. My mother worked long hours; and provided the best service she could to her customers. She was pressured by the management to upsell unnecessary service work. Most likely she was laid off due to her honesty with her service customers and refuse to sell people what they dont need. Please; Puente Hills Subaru; I am looking for a justified response. This is clearly how you treat human beings. Imagine how you make deals with customers and businesses. You want my post taken down to hide how you treat ppl. Well best of luck
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December 2023 by Jason Gonzalez
This review is solely for the SERVICE DEPARTMENT...the word going around is that they laid off employees right before Thanksgiving and the holidays..what a horrible and nasty thing to do to people that this dealership claims as "family".. I noticed last time I was in for service , the whole staff is completely changed ..I can only imagine by the high turnover ,this service department,management and dealership is falling apart..will never return to this run down establishment
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December 2023 by Chewy uwu
I recently had a fantastic experience at Puente Hills Subaru. The manager Candis went above and beyond, personally assisting with my rental contract since her advisors were all with customers. The staff were incredibly attentive, making my wait enjoyable. Their exceptional service has made me a loyal customer, and I highly recommend them to others. Thank you for making my visit exceptional!
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December 2023 by martin z
Awesome place great service very knowledgeable technicians these guys know Subaru definitely worth driving out my way to come here
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December 2023 by Lawrence Lee
Brenda is amazing great customer service! Jesse and awesome salesmen. Very polite and honest.