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January 2024 by Kyle Klopf
Ordered headlights for Lexus which arrived with no working bulbs and test harnesses attached. GFORCE refuses to refund the purchase and sent pictures of damaged headlights that clearly were a different vehicle during the Amazon claims process.
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September 2023 by Paul Barlass
2011 Toyota Tacoma. Purchased a set of Spec D headlamp for my truck. Just after one year when the warranty was expired the headlamp integrated turn signal stopped working due to moisture that somehow got into the lamp assembly. They won’t warranty their product after one year. They won’t repair their product. They won’t sell one unit to replace my faulty unit. They basically will not or can not help me.Their solution is that I purchase another set.No Thanks.I will not be doing business with a company that will not stand by their product or at the least repair faulty products.
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April 2023 by Weston Mcintosh
I purchased headlights for my mazdaspeed 3, the came in damaged. I called sped D and was rudely directed back to the vendor. They sent my new headlights and people started telling me 1 had a yellow undertone and 1 a.bmue undertone. Alos, the med bar lens covers are starting to disconnect like the first set I got was. This product iis junk and your lucky to get a year out of them.
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February 2023 by Brian Keating
Bought a pair of projector headlights for a 2007 civic. Poor quality. Light fixtures that hold the bulb in came apart 4 months after purchase. Junk product… I recommend looking for something else.
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September 2022 by Laeklin N.
Bought some headlights for my car and within 4-5 months of using them the LED light bar is falling off and no one seems to be useful in getting the situation resolved. I recommend going anywhere else if you want some decent products. Apparently when I sent pictures to customer service on what was wrong with my headlight the pictures are "too blurry". Crazy how much this place has fallen off over the years
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August 2022 by Jared Plunkett
I ordered some Spec-D lights for my 2019 Ram. I made sure that I ordered the correct headlights for the non-LED (halogen) OEM headlights truck. When they arrived they looked great. I inspected them as per the suggestion on the flyer in the box. I looked up the Spec-D Tuning YouTube video for installation as the lights do not come with any instructions. It isn't hard to install them but it is time consuming. The lights themselves come with the same connector as the factory so other than the turn lights they are literally plug and play (or so you would think). I checked and rechecked that I had the turn signal connector connected positive to positive and put it all back together. I shouldn't have done that because when I went to turn them on the head lights (low beam) did not come on. The led running lights/turn lights and marker lights worked fine. Had the breathing effect and the sequential turn signals and all. But the low and high beam lights would not come on. I verified that the bulbs in my old headlights were halogen. I took the lights out and checked the connectors and made sure a third time I hooked the turn lights up correctly and nothing worked. I reached out to both Spec-D Tuning (the manufacturer) and Pro Tuning Lab for support and they both just said to check the connectors. No other advice. I finally asked if I could exchange them for a new set. Pro Tuning Lab claims a 30 day return policy. I didn't want my money back I wanted headlights that work. Especially since I paid close to $700 for them. Well turns out they have very little willingness to help and seemingly every intention of NOT honoring their return policy as the stipulation is they must be sent back and you wait for them to be "tested" to see if they are defective. All the while you are stuck, out $700 and no headlights, not to mention the hassle of reinstalling your old headlights and then eventually if they decide to honor their policy install the Spec-D's a second time. I suggest you buy your headlights from Amazon where you can easily send them back if they are defective and get replacements in a couple days. I will never buy from either company again. With this kind of customer service I doubt they will be around much longer. They are not competitive enough on price or service.
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August 2022 by John McGrath
Poor quality. Radiator I purchased developed a leak 6000 miles after install.
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August 2022 by Rob W.
I purchased $650 tail lights for my subaru. The lights lasted less than 6 month and Spec D will not respond, only refers to Rally direct where i purchased them. Of course Rally Direct only refers me to Spec D Tuning. Seems like a scam between the two. Disappointed in both companies selling such cheap unreliable products and leaving their customers hanging. avoid these guys at all costs i would have given zero stars if yelp allowed it.
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July 2022 by Josh Morrison
I love spec d tuning! I got their Spec D Tuning catback Exhaust and it's just great, a little hard to install so I got it done professional but it sounds and runs amazing I highly recommend! I can't wait for the headlights I got to.
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February 2022 by Mike Collepardi
Been waiting for a replacement drivers seat for two years since contacting support. Contacted today to be told that since I’ve moved my warranty cannot be fulfilled, and they expect me to keep the unsafe seat in my car…
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February 2022 by Will Northrop
Condensation issues after just a few months, followed the FAQ and dried them, applied more sealant, and now dealing with condensation again. Tried talking to customer service and have been ignored.
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February 2022 by Donna G.
I purchased a headlight assembly back in 2020 and have had nothing but problems. They initially ship the product to the wrong address and didn't want to refund my money for their mistake. Then when they get the right address and I put the assembly on, the low beam and led brow lights burnt out after a week and I had to replace them. But here's the kicker the lights that they gave me weren't marked! So I called and emailed them but they were never reachable, the mailbox is always full, and the emails don't get answered. Now a year and a half after getting the product I found out they SOLDERED some leds on the wires for the "halos" really it was my bad for actually trusting that they may be "professionals" The only reason I give 2 stars is because I like the design concept of the lights I got. Otherwise I'd say it's all trash and not to bother with them.
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November 2021 by Destiny McCaddin
Well I’ve had my spec d headlights for my 2012 Scion tC for about 8 months and the resistor for the LED’s on BOTH of them burned through the housing…..such a waste. Connections were awful. Touching it the slightest would make it flicker.
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November 2021 by William Christy
Terrible customer service reps. They stand by their products claiming high quality products and customer service, but don't stand by their word. I am very dissatisfied with my product. I purchased a set of headlight, an essential component to safety, for my vehicle. Within a year the headlights burned out and I need to replace the parts. I contacted them and they informed me that do not know any information about the headlights and don't keep any information on hand. I can't get the information for their manufacture either. I am asking a very simple question that cannot even be answered and will not be a returning customer. Buyer beware.
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October 2021 by mikes_ st
Bought tail lights and barely got a year out of them and they went out. Lights are sealed and can only be fixed for almost the same price you payed for them. Really poor product unfortunately because they look great. I would recommend buying a different set from a place that has confidence in the product they sell with a warranty that last longer than 90 days. Check other reviews, same issue....buyers beware!
