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March 2024 by Allen Zhang
Order online.
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February 2024 by Pti Han
Do not go there to refill the propane. Ring the bell and wait forever. Unless you go inside
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February 2024 by You Already Know
UHaul in the city of industry was on point. Great service and easy transaction. Definitely would visit again.
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October 2023 by Scott Grissom
I wouldn’t recommend renting from here. Their own staff hardly want to or know how to work together, which creates delays and chaos. Specifically speaking about the U-Box reservation. There’s also staff just hanging out not doing anything, while one staff member struggles to figure out how to process an order.
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September 2023 by Ismael Quinones
I was able to rent out 9' van very last minute and everything went smoothly. The workers at this location are efficient and straightforward. Would highly recommend.
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September 2023 by Vincent Ramos
It was clean and very helpful by their staff
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August 2023 by N.E. Cee
First time using U-Haul. It was surprisingly easy to rent a truck. I set my reservation the night before online and the next morning, after a small wait in line, I was in the rental. The drop off was even faster, in and out in less than 5 min. For my first time I am glad it was so smooth and will use them again if the need arises..
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July 2023 by Fred Chong
Equipment was fine, although only 1/8 tank of gas. Wait time was terrible, even with "24/7" online mobile rental. Had to wait in the same long line just to get the key after mobile checkout of the van.
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May 2023 by Aura Ceron
I wish I could give it 0 stars or negative ones of how bad my experience was. TERRIBLE customer service!!! Never coming back here nor recommending it to anyone
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March 2023 by Sandra Gonzalez
This is my first time coming ...from my experience everyone was very helpfull they gave us different options and worked to get us the best price ...i would deffinetly recommend
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October 2022 by Margarita C
Don’t go there, go to another location. Unfortunately that’s the only location nearby providing big trucks and we have to keep going there. They NEVER answer the phone. Manager has no respect for customers and she is on personal things like joking with partners or talking on the phone while customers are waiting. When help is asked she says that there is an app and that customers should use it. She is completely disrespectful with customers.
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August 2022 by Rosa Escobosa
Manager was helpful with getting a moving truck when we had to suddenly move. Workers helpful in unloading and providing equipment, answered all my questions
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March 2022 by Ax Wave
DON'T GO THERE!Super unhelpful. Leave you hanging. Not my first time driving U haul box truck. but this time took me 1 hour to complete the return. hurt myself when I returned the truck. Not a good place.
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December 2021 by Casper Ghost
Very, very unprofessional. THEY Cancelled my appointment and rescheduled without notice. Front desk pretends he can't read my email confirmation, said Manager left for the day. Lady with brown blond hair ignored me, never greeted me. Whole place is super sketchy. Got my $400 hitch refund. RUN LIKE PLAGUE.
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April 2021 by Eddie M.
Gave me the runaround twice in one day, Terrible lack of service. Don't waste your time or money here.
