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December 2023 by MANUEL CAMACHO
The price was right on point I ordered tires and did not take long to arrive the only negative was the online app cancelled my appointment by accident but it's cool Walmart customer service took care of me rescheduled my appointment the app was not able to let me reschedule that's the only negative and thay don't answer the phones nore is there and operator
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November 2023 by Monie L.
BEWARE: NOT BRING YOUR CAR HERE YOU WILL END UP REGRETTING IT.my mother brought her car here to get an oil change 3 days later we realized that the technician that worked on the car failed to put the cap on the oil.the car had almost no oil noting on the dip stick, and the engine and hood were full of oil (see photos)My mother had to receive oxygen therapy to help her with the side effects of smelling these fumes for the last 3 days.We will be filling a complain, but want to warn others so they don't become victims of this place.Please be safe!! We were lucky things didn't end with a death.
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October 2023 by Jaimito J.
Synthetic oil Change 5 Stars*****Service 5 Stars*****I recently visited the Walmart Auto Care Center for my regular oil change, and I must say the experience was excellent. I always aim to be the first in line by arriving at 7 am when they open, and they are quick to assist me. My oil change usually takes no more than 30 minutes, and the cost is very reasonable. For a full synthetic oil change, it only sets me back $50.00, which is quite budget-friendly compared to other options. In the past, I used to go to Valvoline, where I was charged $110.00 every time. Walmart's prices are competitive and fair, making it my preferred choice for car service. An added bonus is that it's a superstore, so I can do some shopping while waiting for my car. I highly recommend Walmart Auto Care Center for basic oil and air filter changes. It's a win-win for quality service and convenience.
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October 2023 by yanni li
Yesterday afternoon at about 5:40, I rushed there because I found three nails in the two tires on the back of my car, and the right one was severely deflated.Luckily for me, I didn't have to wait and they patched both my tires very quickly and very cheap. Special thanks to Jose!
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September 2023 by A B.
They ask you to make an appointment 2 weeks in advance, be on time, and allocate 1 hour for tire installation. I was on time as requested, and I wish management will show the customer the same respect for our time. There were no cars in there when I drove in, and the worker removed the tires within 15 minutes. Then it stayed that way for 2 hours while they worked (or wasting time?) on other issues. I regret giving them my business, and who knows how I will be treated for any rotations or flat repairs.
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September 2023 by Have A Nice Day
No Customer Service Rudeness us OK
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June 2023 by Luis R.
My name is Roberto.I took my car to Walmart Supercenter Auto Center Tires #225117150 Gale Ave, City Of Industry, CA 91745.To buy two tires and use their service and I explained to them twice that I wanted the two new tires on the front of my car and they told me that if they were going to do it, it was today in the morning 6/30/2023 and come back around 1pm.I went into the office to pay, I did, and they gave me my keys. When I got to my car, I realized that they didn't do what I told them, I went back to the office and explained what happened after that, they grabbed me as their puppet and I spoke to a mechanic and asked to speak to the manager named Kevin. Person who did not solve anything for me, despotic, bad attitude, definitely bad service.
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June 2023 by Alfred Song
Today 2 pm went there for oil change. Just 2 young Latinos work. One of them talked to me unclearly so we couldn't communicate well. Besides, his attitude was commanding me where to and what to in unclear English. I gave up and went out! Walmart needs to train these workers how to deal with customers kindly and effectively in nice English.Service: Oil change
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June 2023 by Munson Yee
Very hard to reach someone on the phone, probably understaffed, recommend to go in-person, probably those are given priority.
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April 2023 by David
Believe me, don't come here to change the oil
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April 2023 by Jessica R.
Hours of operation start at 7amThere's 3 cars waiting to be serviced, we've been here for 30mins and no sign of anyone opening any time soon, so disappointed!!!
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April 2023 by Tye B R Dogan
The tech was arguing with me that my battery is not within warranty and that no batteries come with one and I had to buy a new one. I explained I purchased the Gold which came with an extended warranty because of the price. He stated to me "well my manager has never done a warranty replacement and the customer has to pay for a new battery. Requested to speak with the manager directly and the manager confirmed that it was indeed covered under warranty which the tech seemed surprised by his answer. Received a new battery but something was off as the car felt like there was not power being distrubuted. Example: HUD would dim when headlights are on. Come to my surprise the battery is smaller and I am sure is not the correct size and wattage. It is supposed be a 24F battery, but doesn't say it anywhere and doesn't look like one. Felt like I was at one of "those" mechanic shops when this is supposed to be an honest corporate WalMart.Service: Auto battery replacement
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March 2023 by Joe Hernandez
Went to the Walmart auto center, for a estimate for new tires, and was told, that I had to go inside the store, to get a tire estimate..so I went home, instead to call, and after no success, on the automated phone call that they offer, I gave up..JHERNANDEZ
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February 2023 by Raymond Lu
I purchased 4 tires on Walmart online , the price is good but auto center is bad , I checked in on time the worker took my information, and ask me to come back in one hour, but when I returned the car still there, he said the car lifted support is missed one parts so they can’t lift the car to install the tire . They have my cellphone number but they didn’t call me , and waste my time . So I took 4 tires went to American tires store near by , they installed the tires with no problem. Conclusion: the service is bad , the worker don’t have common sense .Service: Tires
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February 2023 by Chase
Do you know what makes this auto center horrible and plagued with issues? It all comes down to the incompetence of the management especially the person who is managing the auto center. Don’t blame the workers who are only making a minimal wage. They’re just following orders and reflecting the attitude from management.Service: Tires