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January 2024 by alice l
The service is very bad. A man named Alan Chen is totally no knowledge and very bad attitude.
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December 2023 by Gee Vills
To the teller with the terrible attitude and manager that supports berating customers openly after they leave because they aren't familiar with the banking system, thank you for reminding me why I prefer the call center over entering this branch.I didn't need to feel dismissed for trying to do the right thing with my monies and inconveniencing your time to gossip just because you had to actually perform your fiduciary duty representing a bank that takes my hard earned money.I'm content with the big name bank but find this branch such a hassle to interact with. It might be time to consider finding a local credit union that has better customer service to take care of transactions outside my digital wallet.
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October 2023 by Jimmy
This morning I just get online for 30min to deposit my rent to my landlord! When the time to the teller counter who’s name Monica is very bad service and give me a very ugly face and don’t let me deposit due to said I’m not the signer of the check! This is the first time it that happen on Colima brand! I had been went there for more then a year and never have that happen even there have date issue! I just need to change in front of the teller! I’m so disappointed and upset
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May 2023 by Jessie L.
Although this branch is clearly lack of personnel, but bankers are very nice and they really try to meet customers' needs.
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April 2023 by Xiang X.
Provide excellent customer service. Branch manager Elaine is very professional provide accurate information and courtesy.
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April 2023 by Peter
The teller was super nice and friendly. Had a great experience here. Right next to a big target. Huge parking lot to park and everything was super easy.
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April 2023 by frank kong
Thank you very much, Ms. Elaine chan, who is skilled in business and friendly.
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March 2023 by Peter B.
The teller was super nice and friendly. Had a great experience here. Right next to a big target.
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January 2023 by Don Percey
Julia really is so wonderful to help today she is very helpful in how to do business and completely fulfilled all of our expectations in every way. She really knows all aspects of banking services. Thankyou Julia.
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January 2023 by Wilson Wong
Nice wide drive thru ATM. No real need to go inside, or even get out of your car for simple transactions.
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October 2022 by Michele Chong
Bankers attitude is really arrogant. Service is bad. I will never bring my business account here, even there is $1250 incentive bonus. As I Can't trust their service and credibility.
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July 2022 by E E.
Excellent service, I rarely go to a physical Wells Fargo store but if I have to this is the one to go to. Everyone there has good customer service
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June 2022 by Xin Huang
Don't bother wasting your time if you ever want to refinance at this location. 4 weeks can't even set up an appointment, keep giving me new and lame excuses postponing my appointment. In the end, I have to say enough is enough. The mortgage specialist, I think her name is Jesse, is either very good or very terrible at her job. Anyway if you want to refinance, my advise is to seek elsewhere.
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May 2022 by Lynn Vanderschuur
I was having trouble adding a contact to Zell some money to my dad. When I went in the bank was very busy and one of the bankers took time out of her busy day to help me. I didn't get a chance to ask her name. But she was amazing. This is one of the many reasons I love Wells Fargo. They always take time to show how much they care.
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February 2022 by jenny lopez
Terrible they never answer the phone and are extra slow at getting people out and going
