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December 2023 by Howard H.
Connie & Dick's Auto Shop has officially become my go-to destination for car repairs and maintenance, and for good reason. This hidden gem not only boasts honest and cost-effective services but also stands out with its remarkable speed and an exceptionally friendly staff.From the moment I stepped into the shop, I was greeted with a warm and welcoming atmosphere. The staff at Connie & Dick's are more than just experts in car repair; they are genuine car enthusiasts who take pride in their work. Their passion for automobiles is evident in the way they handle each customer and vehicle with care.Honesty is a core value at Connie & Dick's, and it shines through in every interaction. During my recent visit, they took the time to explain the issues with my car in a way that was easy to understand. There were no hidden fees or unnecessary upsells--just straightforward, transparent communication that left me feeling confident in their integrity.What truly sets Connie & Dick's apart is their commitment to being cost-effective without compromising quality. Their fair pricing structure is a breath of fresh air in an industry where surprises on the bill are all too common. I appreciate the effort they put into providing affordable services without sacrificing the excellence of their workmanship.Speed is another impressive aspect of Connie & Dick's Auto Shop. They understand the importance of a quick turnaround, and my car was ready for pickup sooner than expected. This efficiency, coupled with their attention to detail, reflects the expertise of their technicians.The staff, however, steals the show. Their friendly demeanor, coupled with a genuine interest in ensuring customer satisfaction, creates a customer experience that goes above and beyond the norm. Whether you're a car enthusiast or just someone in need of reliable car care, the team at Connie & Dick's makes you feel like a valued member of the automotive community.Connie & Dick's Auto Shop has secured my trust and loyalty through their unwavering commitment to honesty, cost-effectiveness, and prompt service. With a staff that feels more like friends than service providers, this establishment has set the gold standard for car care in the most genuine and customer-centric way possible. Highly recommended! 10/10 (if possible on Yelp)
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December 2023 by K M.
DON'T TRUST THIS SHOP!!!!!! I dropped my Corvette off and a couple of days later Oscar gave me a firm quote for the entire repair of $4,400, which I accepted. For the next 5 1/2 weeks I would have to call Oscar weekly for an update, because he would never call me. Each week he would tell me about how they were still waiting for the last part to come in, which was the air conditioning compressor, which was on national backorder from Chevrolet. Most of the time he would tell me that the compressor would be in the following week, but it never came in. I understood the situation and I never complained. Last week I called Oscar for an update and he promised to get back to me that day. As usual, he never called me back so I waited until the following week to follow up. He then proceeds to tell me that the repairs would now be $5,500, because the quote he gave me did not include the radiator support bracket. I told him that this was not true because he had specifically told me about the part being included when I approved the original quote. He disagreed. I argued that this wasn't fair and what he said next took me completely by surprise. He said, "You can come pick up your car". I asked him why. He said that the compressor would take three more months to come in and if I wasn't happy, I should come pick up the car. I asked that he please breakdown the new amount with me so that I could understand. He started giving me numbers for things that didn't add up. He said that the radiator support bracket cost $300, plus $80 for some plastic cover, and the rest was tax on the parts. Just a few minutes later he told me that the price was now down to $5,050. When I called him out on the new price, he denied that he originally told me $5,500. I was terribly confused. He then proceeds to tell me that the compressor was supposed to be in on December 15th. I asked him why he had just told me that it would be 3 months. After thinking about it for a second, he said that it was because he wanted to give me a worst-case scenario. Every time I would try to reason with him, he would simply tell me to come pick up my car. I don't know why he was doing this to me, but I was done arguing, so I told him that I would be in to pick up the car in a couple of hours. He then proceeds to tell me that I owed him the diagnosis fee of $172. I told him that this was like adding insult to injury. I argued for 5 minutes before asking to speak with the owner. He told me that I didn't need to speak with him because he would now waive the diagnosis fee. I was flabbergasted. What horrible service.
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November 2023 by Annie Taranto
If you don’t want to keep taking your car back and you want to get it done once and for all, this is the place. I liked their explanations and how they come up with estimates for repairs. This is not a cheap place to go. If you’re looking for a cheap mechanic, this is not it. They are more high-end because their parts are not cheap. They don’t buy the least expensive items. They probably by the high-end because they don’t want your car to come back in. I thought they were knowledgeable and they listened. I am 73 year-old female and the biggest problem I’ve had is mechanics think that women are stupid. I don’t know how else to put it. I do research everything. I want someone to be honest and fair. I had a water pump and a few other emission issues. I’ve had it at the mechanic a few times prior to this and my engine light kept coming back on. So far so good. My engine light has not come on again. Major repairs should be done by a auto repair shop that offers an excellent guarantee and there’s is one of the best that I found.
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November 2023 by Staff PartyXtreme
I didn't know much about this business, but a friend of mine asked for a ride to pick up their car.I was surprised by the professionalism and how open they were. They documented before and after pictures so their clients know how important the work was, and that it was done well.And I've been to a number of auto shops before, I was shocked at how reasonable the pricing was. I suspect other auto shops would charge about double what they did.I was just giving my friend a ride, but I fully intend to be a customer now.
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September 2023 by Laura Zuckerman
Wonderful auto shop. Professional and super nice. Service manager spent extra time driving with me to teach me how to use special features on car.Services: Air & cabin filter replacement
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August 2023 by Mike Ragone
Great service! They go above and beyond to fix your car or truck.They do things the right way, the first time! Friendly and knowledgeable, honest and professional.Services: Air & cabin filter replacement
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August 2023 by Susan Villanueva
Used to love the hometown feel of this place. Willing to pay a but more because of honest and concerned they seemed. I don't feel that way anymore, sadly, felt like new staff are sales driven.Services: Transmission
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July 2023 by Joseph Puga
Monday I was calling around shops. After taking my car to a dealer that messed it up. Due to a recall that they should have fixed but made worse.Metro Nisan didn’t answer. So I called this one to asked if they excepted a AAA deal that I had for inspection. Sarah answered the phone and was very polite. I met Oscar when I arrived. He inspected the vehicle and gave me thorough details on what was going on with my car. Honest company to Inspect / Fix what needs to fixed rather then tell you that it needs everything under the sun just to get more money out of youFrom the office to the shop every staff member I met there was very respectful and polite. I forgot my iPad when I left and received a phone call with in 10 minutes that I left it there. Awesome Day! Keep Up The Good Work ????
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July 2023 by Praying For Zion
I feel blessed to have found this place. My interaction with Oscar. The service manager was above and beyond. Although I have not gotten my car serviced or fixed here yet, Oscar gave me advice as if I was a family member. I think the reviews speak for themselves, I live out of state, but I will definitely be back, and I will be using them in the future.Service: Engine repair
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July 2023 by megan haggerty
The team is so nice and helpful. They did a very professional job doing a pre-purchase analysis of the used car I was considering buying. Highly recommend.
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June 2023 by Steven Sell
I love this place. They've always gotten my car in quickly and are courteous & congenial. Most recently, I went in for just an oil & filter change, fully anticipating that they'd also do a general systems check - which they did. And, unlike other facilities I've used, pointed out things which would be coming up for additional attention, but did not try to pressure me to have further service done at this time. Other places try so hard to upsell you and I detest it almost as much as trying to purchase a car from a dealer.Service: Oil change
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June 2023 by DB Guy
Very professional and knowledgeable personnel. Excellent vehicle inspection program and no surprises and fair pricing. Will definitely be returning here for all my automotive needs.
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June 2023 by Susan P.
Front end alignment, Oscar was personable, respectful, and courteous. He kept me informed about what was needed to repair my car and the time it was going to take
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May 2023 by Sonya Reina
I had a oil change. They also informed me what else needed to be done through a illustration almost like a X-Ray for a car. It was Computerized. As a women I really appreciated this. And the mechanic attendant was also a woman. And I really enjoyed that. I am definitely going back to service my car.Services: Vehicle Inspection
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April 2023 by Carol Tocco
I have been pleased with the servicing of my 2006 Honda Accord. I want to keep it for many more years, so it’s important that it’s maintained well and I am getting that care at Connie and Dick’s. They are thorough, honest and I trust them completely.Services: General repairs & maintenance
