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January 2024 by Reaper Killz
I give 5 star rating on this dealership because the workers in this dealership work amazing. Best experience I ever had. Carlos that helped me get my car did an amazing job, enjoyed his service. I don’t regret coming here to buy my car.
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January 2024 by Angela Bolanos
Great service from the minute my girls and I walked into the lot. Miguel and Xavier are just remarkably friendly and felt as I knew them. Very professional but not just as sales men. They worked with me and my budget. They were very patient with me.
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January 2024 by DJ Gayagas
Easiest car buying experience I have ever had. Big thanks to Xavier, Martin and Miguel. Had the deal pretty much done before I even showed up at the dealership. Dialed in the details once I showed up and we were on our way. Highly recommend if you are looking for a new or used car!!
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January 2024 by Sarmad sabah
I bought a car from this dealership after few days, there was an issue with the car, the check engine light was on. I contact the dealer ship and explained to him the issue . On the next day they didn’t answer any calls from me , I took it to deferent dealership and they told me there was an issue with the transmission and has to be replaced after they replaced the transmission, I still have problems with the new transmission, I took again multiple times to again to the dealer and they couldn’t fixed and I still have problems , so my advice to everyone don’t buy from this dealer. it is terrible and the customer service is nightmare.
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December 2023 by William M.
This place is a joke, I have been waiting on a dipstick recall for over a year. Everytime you call the service department NO ONE answers. I have four open recalls on my 2022 2500 ram DO NOT TRUST THEM OR GO THERE FOR ANYTHING
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December 2023 by Ben G.
I took my truck foran oil change when I got it back it had this smell like oil/gasoline, I took it back and they said that they had diagnostic which is I have to pay I did tell the the rude lady that I just had it done and she replied that still had to pay. my truck is a new truck with 19k miles was not smelling like that when I took it in , besides they dont give a damn at all they a bunch rude people...do not go there at all
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December 2023 by G A.
First time here today for oil change tire rotation. Check in with Rosie service rep went smoothly. Got the customary text message stating "we'll keep you updated on the progress of your vehicle service - and text back if you have any questions..." 3 hours later noticed Rosie getting in a car and leaving. Went outside to check and another service rep checked on my vehicle and low and behold it was already done an hour ago. Poor customer service by service representative today. I know this service department can do better and will give them another try in the future.
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December 2023 by Eric Pulliam
I recently purchased a Jeep Wrangler from Knight Claremont Chrysler Dodge Jeep Ram, and I must say, the experience was outstanding, largely due to a remarkable salesman, Tanner. From the moment I stepped onto the lot, Tanner’s positive energy and passion for Jeeps were palpable. He wasn’t just selling a car; he was sharing an experience, and his enthusiasm was contagious.Tanner’s customer service was top-notch. He was attentive to my needs, running back and forth to fetch keys for various test drives, and ensuring I was comfortable throughout my visit, frequently offering water as I waited for paperwork. His approach to sales was refreshingly transparent and honest, making me feel valued and respected as a customer.The highlight of my experience was Tanner’s profound knowledge of Jeeps and his ability to cater to what I was looking for. His recommendations were spot-on, and I could tell he genuinely cared about matching me with the right vehicle. His efforts didn’t go unnoticed – they were the key reason I decided to go ahead with the purchase.If you’re planning to visit Knight Claremont Chrysler Dodge Jeep Ram, I highly recommend seeking out Tanner. He’s not just a salesman; he’s a guide who will turn your car buying process into a memorable and enjoyable journey. Thanks to Tanner, I drove off the lot not just with a new Jeep, but with the satisfaction of having had a fantastic buying experience.
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December 2023 by Eric P.
I recently purchased a Jeep Wrangler from Knight Claremont Chrysler Dodge Jeep Ram, and I must say, the experience was outstanding, largely due to a remarkable salesman, Tanner. From the moment I stepped onto the lot, Tanner's positive energy and passion for Jeeps were palpable. He wasn't just selling a car; he was sharing an experience, and his enthusiasm was contagious.Tanner's customer service was top-notch. He was attentive to my needs, running back and forth to fetch keys for various test drives, and ensuring I was comfortable throughout my visit, frequently offering water as I waited for paperwork. His approach to sales was refreshingly transparent and honest, making me feel valued and respected as a customer.The highlight of my experience was Tanner's profound knowledge of Jeeps and his ability to cater to what I was looking for. His recommendations were spot-on, and I could tell he genuinely cared about matching me with the right vehicle. His efforts didn't go unnoticed - they were the key reason I decided to go ahead with the purchase.If you're planning to visit Knight Claremont Chrysler Dodge Jeep Ram, I highly recommend seeking out Tanner. He's not just a salesman; he's a guide who will turn your car buying process into a memorable and enjoyable journey. Thanks to Tanner, I drove off the lot not just with a new Jeep, but with the satisfaction of having had a fantastic buying experience.
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November 2023 by Jeannie Cortez
I just wanted to personally give a huge thank you to Shane, Service Advisor, and the mechanic, sorry I did not catch his name. You guys are always such a polite crew. Thank you for always doing quality work and making your customers feel wanted. Happy Holidays !
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November 2023 by Lisa S.
James at the Claremont Jeep dealership was very helpful and very nice. He helped me with my car when the Fontana dealership messed it up. And he also got my car out very fast. He got it out within an hour so I am very happy with this place. I recommend them.
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October 2023 by Ivan Castaneda
By far the best buying experience. Special thanks to salesmen Carlos and Martin, as they were extremely helpful and professional young gentlemen. Both of these men helped my dad a ton with his truck purchase. If you're looking for a new vehicle, definitely consider this place! Thank you, Knight CDJR for the helpful service with a smile! Will consider this dealership for future purchases!
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October 2023 by Christopher Chatoney
NEVER EVER SHOP HERE OR TAKE YOUR VEHICLE HERE!!!!!!I was trying to wait to post this BUT;Regarding their service department ABSOLUTELY HORRENDOUS!!!!!!The service department is a Ghost Town & no one EVER answers the phone or calls back. I have never in my life had to physically call a few dozen times in hopes that SOMEONE would answer the phone. I've tried walking into the service department for any kind of update and still no one is there, not one person behind the counter and not a single person visible I swear they're hiding! Then when you do get ahold of someone I am just shocked by the lack of professionalism, or care. They just want you to pay, pickup and get out it seems! I will NEVER take my vehicle back here until something changes, They are supposed to represent the Brand and the Dealership and they're not doing either!!!I have been fighting them on extended warranty work and somehow now the warranty company is covering so much of the repair and yet somehow my out-of-pocket cost has gone up versus what it should be, somehow they are charging me 5 hours for a 3.5 hour job. They neglected to contact the vehicle warranty company, they neglected to follow up with the warranty company and somehow they are trying to blame me for their mistakes and I feel like they are holding my vehicle hostage until I pay they're demands!
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October 2023 by Daniel G.
Customer service is garbage. If I could give it 0 stars I would. They claim it's because of recent ownership change, but it was just as bad, or maybe even better before.
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September 2023 by Lute P.
Read the reviews. This place is a joke. We now drive 20 minutes further for service at a different dealer because they are so bad. I had hoped that things would improve under new ownership, but they haven't.They asked me to leave my vehicle for up to one week and said I need to call the manufacturer to see if we could get a loaner. The other service department said they could take care of the issue in a day or two and they even arranged for a free ride home.
