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“Shipped a piece of paint last Friday, and Mr. Lane has been very helpful with mails and packages. Love the idea that mails are actually connecting people together. They also have several different nice stamp books and cards.”
“I took my kids with me to send gifts to relatives out of state. The clerk was patient as I sorted the packages, even giving my kids a smile and some advice on mailing letters. Everything arrived safely, and the service was cheerful. The quality of handling was great, and the value of keeping family connected made the visit special.”
“I use the post office to send care packages back to my family and return rented textbooks. The staff walked me through the right box sizes and helped me tape everything securely. The packages always arrive safely. The service was patient, the quality of shipping great, and the value for someone on a student budget can’t be beat.”
“An observational visit to the Post Office in Elk Grove revealed a well-structured service environment. Customer interactions were efficient, and operational procedures appeared consistent. The staff member assisting me processed the shipment accurately and provided clear confirmation details.”
“Shout out to Henrietta for assisting me with picking up a package marked for delivery a day early! I needed the item one day before it was scheduled to be delivered to my house, gave this location a call, and Henrietta was able to locate my package and allowed me to pick it up at the post office. I really appreciate the service I received. Thanks again!”
“This is the strangest location for pickup. You go in through a side door and it's pretty much a big warehouse sectioned off with temporary walls that give it a pseudo-office look. There aren't any package supplies. You'll need to visit another location or have your own ready. (Honestly not sure if you can send packages here. I've only stopped by for hold-mail pickups)
With that said, the staff is always polite & thorough, but it seems workers are assigned to so many tasks that you have to wait until they can come help you. You can tell that they need a break sometimes.
Also the staff lady that delivers to my address is very kind & sweet. I'm glad to live in an area with workers like these. They don't toss your packages on the ground carelessly and give ample time waiting if they ring your doorbell. Thank you :)”
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“I drive from Roseville to do all my shipping out of this Mail ‘n More. Ashley is the absolute best of anyone I’ve ever used anywhere. And I’ve used many different shipping outlets in the US and abroad. She knows her stuff, she’s super nice, she cares about her customers. I would not trust an international shipment to anyone else. Pretty rare to find this level of service today. I’d drive from Roseville just to absorb her infectious enthusiasm and kindness. She’s a rock star. Thank you Ashley!”