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January 2025 by brockman kreiss
look folks youve goto be fair. .if youre looking to blame anyone, you should blame amazon. the amount of trucks coming every day has gotten out of hand ,amazon should have a separate employee to deal with their stuff .I feel guilty . I am one of the biggest abusers . to all the new folks who expect super service ,welcome to lake county where things move slow ,and we prefer it that way ,remember please, thank you, and a modicum of patience goes along way .
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December 2024 by Anna Jean Morgan
I don't like that it took me forever to get a number to call to get a hold of this post office ...I did not want to hear all the bull to get it..you call the number sends you to the United States postal service now if I needed or wanted to talk to them I would have called them when I called the number on your site I expected to talk to my local post office that's how it works not how it should be but how it works ya know???
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August 2024 by Ben Krahne
Small town service , real relaxed... unlike city post offices.
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April 2024 by WC wc
Amazon delivered a package to PO. Why was it not put in the pickup boxes with a key like it is normally done. I needed this for work, now I have to wait till Monday to pick it up at the counter
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February 2024 by Nebulous Black
Incompetent, rude, and petty postmaster should be fired talks to her employees like garbage in front of customers actively hinders productivity if you have a problem submit a complaint it'll catch up to her eventually we'll get somebody who knows what thier doing because currently the staff have no idea either.
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September 2023 by John
Mail is always late in spring valley super slow service
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February 2023 by Adam Joy
I feel compelled to write a review of this USPS as frankly I was pretty concerned after seeing the reviews here, and worrying that my moving up to the Oaks would be a nightmare for mail and packages. Thankfully the experience I had was both very pleasant with the person serving my both personable and professional - helping me out with paperwork I hadn't properly completed and helping a few customers behind me with a smile and friendly attitude.Seeing as these negative reviews are older, I'm optimistic that the leadership/staff changes that were needed have happened and that things are greatly improved with the people that are there now. (note: I do not disagree with those lower scores, they all appear to be very genuine, my review is to showcase that things have hopefully changed for the better and i'd like to reflect that)Only reason I'm not giving 5 stars today is that I will be going back there a few times over the next month for a variety of activities - if everything lines up then I'll be very happy to lift this to 5 stars and start to balance out those older, lower scores.
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September 2022 by Tim Osuna
It's awesome that you can call them directly and they answer the phone. Always helpful and polite. I work during their business hours so, when I get an alert from any shipping company stating my package has been delivered to my PO Box, I give them a call and ask them to put it in a large box and leave the key in my box so I can retrieve it. That is amazing service! Cost has gone up a lot since I first moved here 25yrs ago but, worth it!
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September 2022 by Bruce R
Best post office I've ever been in great people nice and clean Sandy is very informative and help you clear up postal issues she's great appreciate having great people in lake county
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July 2022 by Pamela Margo
i really love the Oaks & most of the people here. I will say however, I've only had one instance that I think was flat out theft. I have often ordered things on line & although some items seem to take forever to finally get here, they have in fact always (eventually) arrived. However, there was an instance where I was tracking my package & it showed that it was delivered & scanned, but yet it was nowhere to be found. Well after weeks of going around & around & jumping through hoops & taking all of the steps needed to resolve the mystery of where my package was or get a refund or something...anything, nothing was resolved. Clearly I got burned all the way around & some employee at the CLO post office got off with a very lucrative package that was meant for me.
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May 2021 by Julian S.
I often order thing online and receive packages regularly. Receiving my Orders is never a simple process with this post office. They never attempt to notify us of when they arrive for delivery. To the point that it almost makes me question if they even attempt to stop at our residence. I only know they "came" through email. They are supposed to leave a notice in your mailbox if they couldn't deliver the package to you. Outside of a convoluted process of self-identification, this slip is the only way to get your package in person. This slip is never left when they deliver. I often only receive them after the post office hours end or even the next day. It takes two days or more every time I receive a package. It's just unacceptable how difficult it is to receive my own damn mail.
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September 2020 by Am3b4 X (Am3b4x)
They are some of the laziest workers ever here. Don’t answer the front because of the blaring rock music they have going on. How unprofessional. You have to call by phone number to let them know you’re there most of the time I go. And the fact that they don’t follow directions when you ask for your package to be left in a locked box is very infuriating. Their excuse is. “We forgot” or “there weren’t any boxes to lock your package in”
One is a lie. When I checked a few times I have asked them to do this there are many open boxes with no keys in them. Hope they defund the USPS. Getting my next day delivery packages are such a hassle with them. Why can’t we have a mail box and get mail delivered properly
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August 2020 by Am3b4 X
They are some of the laziest workers ever here. Don’t answer the front because of the blaring rock music they have going on. How unprofessional. You have to call by phone number to let them know you’re there most of the time I go. And the fact that they don’t follow directions when you ask for your package to be left in a locked box is very infuriating. Their excuse is. “We forgot” or “there weren’t any boxes to lock your package in” One is a lie. When I checked a few times I have asked them to do this there are many open boxes with no keys in them. Hope they defund the USPS. Getting my next day delivery packages are such a hassle with them. Why can’t we have a mail box and get mail delivered properly
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August 2020 by Mike Maldonado
This is the worst post office ever. They are always rude, the service is horrible and God forbid you have to pick up a package.
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July 2020 by Jacob Pierce
Good post office.
