“Had an oil change done here recently. The technician was amazing! Corey i believe. I was in and out in 15 minutes and I had a trailer attached to the truck so he did it outside. Very courteous and professional.
Price was $5-15 more than Walmart or places in Lakeport but I showed up with no appointment so I am cool with that. New ownership apparently and he could use some training in social skills and a smile”
“Talk about going above and beyond! My sister- in- law and I stopped in because the TPMS and brake pressure lights were displayed on her Honda HR-V. I researched the fix but B & G was on the corner where we intended to shop so we stopped in. They had put a new tire on the vehicle recently. With a smile, they took her car back, removed all the messages and checked all the pressures - all at no charge. Exceptional! I highly recommend B & G! I just wish I knew the service tech's name so I could call him out here for his superb customer care.”
“Ive had nothing but good experiences coming here. Specifically Brett, he has went out of his way to help or accommodate us in anyway possible. Its nice to have businesses that will still go out of their way to satisfy customers”
“Some staff really goes the extra mile to help you out.
The whole WalMart Auto Care system is not really easy to use as a customer... it seems like the website and store are never in sync, or there is always some issue. But at this particular store, the staff stayed extra late and made sure we got what we needed.
I blame the Walmart website for a lot of the weirdness that happens. It's like when things are going good, Walmart corporate and the individual stores operate like a single unified entity. But if anything goes sideways, it's almost like neither are every related to each other at all - corporate blames the store, the store blames corporate.
In any case we are very thankful to the young fellow who helped us get back on the road safely.”
“One Stop is the most HONEST auto shop and we so appreciate Mario and team. We have taken our 3500’s and our Subaru to their shop and had timely and affordable fixes. I also misdiagnosed my Subaru and it needed less work than I asked for and they called me to let me know instead of proceeding and charging me for something I didn’t need! They will be our go to shop and we highly recommend them to all our friends and family!”