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November 2024 by JoJoeshi
After seven years of satisfactory service, we were misled into purchasing US Cellular’s internet. The experience was plagued with constant issues. Despite canceling the service and trying to return their equipment, we were still charged for the box. Avoid US Cellular’s internet at all costs!
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June 2024 by Nikole
Josh Fortanel here in Clearlake CA was such a great help we were in and out with satisfaction and a big relief lifted off our chest since when we arrived we didn’t know if what we needed would be possible but that’s where Joshua took over and handled it like a BOSS!!
Thank you kindly Joshua take care and keep working hard like u do others should learn and b trained for sure by you!!
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October 2023 by Susanna Wright
Worst service provider in clearlake do not go here. Service doesn't work in lakeport at all. And they charged me a whole month for 2 days of servicer service when I couldn't port my number over in time
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October 2023 by Quinten Max
Love the store
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October 2023 by Devonte Collierhm
Good prices
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May 2023 by Bryan Taber
I had to wait for 30 minutes before I could even talk to anyone about anything. It was kinda busy that day there was a total of 7 customers waiting and only 2 employees are they wasn't very friendly at all.
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September 2022 by Thomas
Fixed my phone on the spot
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July 2022 by Brittany Rohrbacker
Not even worth a 1 star!!! Horrible service, internet never works. Always dropping calls. Customer service is a joke!! DON’T USE THIS JUNK COMPANY!!
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December 2021 by Shane Merrill
I'm gonna start with us cellular itself deserves a 1star. The 2star is because the people at this store are actually good people that deserve 5 stars themselves. The one star is for the fact that every month I get a text saying you get a rebate for not using all your data. You know why I get that text every month? Us cellular has horrific internet service. It's often 50/50 at best that anything will work while not on wifi. Even when it works it often has terrible lag if not just outright disconnects. You guys are pricier than most and for what reason?
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August 2021 by Chayis SCz
Very bad services ? they never help me with my phone
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July 2021 by cha yis
Very bad services ? they never help me with my phone
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March 2021 by kym Greathouse
Ino is the absolute best..hes amazing an so quick
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December 2020 by Bella H.
The service was very good. But recently I tried to switch carriers over to Verizon because I needed a new phone and is cellular tried to charge 50 extra dollars that Verizon didn't. So when I tried to switch today Verizon needed my account number. The man at us cellular gave me the WRONG account number. I figured no big deal he probably wrote it down wrong. So I called the us cellular customer service and they gave me a completely different number. Absolutely none of the numbers were the same. So if your going to join us cellular I would say stay with them or it'll be a pain in the butt to switch carriers later.
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May 2019 by Tammy Rotan
Very helpful and knowledgeable
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February 2019 by Scott Miller
Best experience I ever had in a u.s. Cellular store. they took care of my phone I was out of there in less than 10 minutes no charge good service ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘.
