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“They did a great job on our Subaru forester! Had two insurance claims and they handled both seamlessly! They even cleaned the car before we picked it up! Highly recommend!”
“I had a car breakdown on the freeway, and even though they were closed for the Christmas holidays, they went above and beyond to help me because I had a baby with me. They quickly arranged the tow, repaired my car promptly, and treated me with outstanding professionalism and kindness throughout the entire process. Their hospitality and care were truly exceptional.
A special thank you to Jesse and Nick for your incredible help, compassion, and dedication. I highly recommend their professional and reliable service.”
“Amazing customer service overall - particularly from Mike. I bought a battery from them a year ago and my car died overnight, because I live local they were able to test the battery and get it running again.”
“I was traveling near Cloverdale when I noticed my car's turn signals weren't working all of a sudden. I pulled in to O'Reilly Auto Parts and went inside. One employee was on the phone and asked another employee, Jeff, if he could help me. I explained I might need a fuse. Jeff joined me outside to look at my car to check on what type of fuses I might need for my new-to-me vehicle. He took his time to really check everything out in both the interior and under-the-hood fuse boxes. When he wasn't sure about something, he consulted an app on his phone. After a few tries we decided it wasn't a fuse issue (he could not find a burned out fuse), and that my issue might need to be looked at by a mechanic. However, as I was leaving town, my turn signals started working again! Apparently they were just loose, and Jeff managed to repair my car! I'm glad I went in there. The attention to detail by the employees there really gives O'Reilly Auto Parts in Cloverdale a thumbs up from me, in customer service and satisfaction.”
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“Ken and Becky are as good as it gets. They always take care of the insurance work and make the repairs look beautiful. Ken is absolutely a top professional and as honest as they come. I cannot recommend any business more highly. If you need body work done in Northern Sonoma County this is the absolute only place to go.”