-
January 2024 by Erica Ortiz
Literally walked in and we can hear all the online orders coming in. Two employees working. One should be taking care of the customers in the actual store and the other should be worried about the orders coming in. The person at the registered was so frustrated and not paying attention to the customers (us)! My husband was paying with his debit card which was on the machine already when the cashier grabbed the $40 off the counter, no one told her to grab it she just snatched it up and she was all upset because my husband said he was paying with cash that was for scratchers, he was paying with his card already!! And I told her I guess they can’t handle the rush and with attitude she said to me, who can’t. And I responded with she can’t handle it. I shouldn’t feel rushed out of the store when I took time to drive my self there and make my own purchases. Very unprofessional and rude!!! She needs more training on how to handle her self during rush times!
-
December 2023 by what's up with Sean and Gma
Cashier always very professional and always has a smile on.
-
November 2023 by Roy Rey
Awesome, Always a pleasure to stop.
-
November 2023 by Darrell Jones
Employees are friendly and courteous
-
August 2023 by Mallory Priaulx
Super friendly staff. I go out of my way to go to go to this store and I'm happy every time. If your cranky on the way in your usually laughing on the way out!
-
July 2023 by Lee
Employee was in a foul mood from the beginning. Called her out on it, she got upset and became sarcastic with me. Gave me my change back and told me to have a nice night sarcastically. Told her this is what I was meaning. She didnt want to walk back and open the fridge for me. She was also complaining about all the food.. guess they had to make it. After I confronted her again, she told me to take my things and leave. And she kept saying it over and over. That she has the right to refuse service. I was shocked because I've been going to the Clovis location for 2 years. Never wastreated with such harshness. Just spent my last dime there tonight. YOU DONT TREAT CUSTOMERS LIKE THAT. EVER!!!
-
July 2023 by Julie
Clovis is an interesting town. This 7/11 Store is located on Clovis Ave. and Barstow street and there's a convenient gas station crossed the street. I visited this store this past season and I'm starting to loose trust in some of the employees. There's no management in some of these stores to keep an eye on the new and older employees( meaning working there for a year) so there behaviours can vary more and maybe be rude to some customers. I have witnessed this. My experience is one of the ladies employees seems scammish to me with other customers and they've done it to me a coupe times. Ive remembered some of the food (snack) prices here and when employees here have told them the price and me too, Ive seen up to three different prices and they're not sale prices either. The prices are going up and the lady employees are not giving us notice, because if they do we might say no that's not the same price as before. Anyway I've heard two to three different prices for the same products. It seems like a scam. Some customers have come in and asked about recent deals they saw with the store and the employee didn't treat them all that well or give them a break that day and just say sorry that deal isn't available anymore, I mean a little explanation would be nice. The other employee just watches it happen. Plus if they find a customer really cute in their eyes they start flirting with them and talking a lot. I know to the customer it's nice to hear but what about great customer service with everyone rather than being used. If the employee here is really nice to you just watch your purse or wallet and keep track how much the employees are charging you. Management in these stores is becoming thing of past and employees feel the freedom to do what they wish. Btw the 7/11 store on Ashlan /Clovis ave area, its pretty good store. Thanks 7/11 for the store conveniences.
-
July 2023 by ashley
Amazing and loving lady's in there always full of laughter and joy
-
May 2023 by DJ GBODYKHAY
This place is well Okay and Mature
-
February 2023 by Mario Hernandez
Best service of any 7-11 in town. And I’ve been to a lot of them!
-
November 2022 by Mellissa Smith
Always friendly and quick. Just not a lot of zero sugar options.
-
August 2022 by Becky
Hi, I don't live in this area but I have visited this 7 Eleven. The Customer service is usually pretty good. Sometimes busy too. They have a lot of different food & beverage varieties. Theres always a medium size line when I visit but the employees know how to keep the flow going so the wait isn't too long. Some of the employees may even socialise with you so you don't feel rushed which is nice. One of the Ladies I think is named Tina. She's nice to everyone and I think some of the customers are her friends now. Awesome. I did notice an occasion though I witnessed a customer in front of me was ordering a full size pizza I believe and I remember how much because I listen to the employees in case I feel like ordering one on another visit. Well the kind of pizza that was being ordered, it sounded like the Caucasion Guy employee with a red hat was trying to over charge the customer $4 dollars more than it was worth. The customer asked how much again? and the customer was nice asking. The employee gave him an odd look and sounded a bit bossy, and ended up giving him the right price. The customer said Ok that's the price I remember. Anyway that Caucasion Male employee sounded bossy to another employee as well. BTW this was sometime in June I witnessed this. I think he needs more training or he's just not a people person to everyone there. The other two ladies that work there handle customers Way better. One of them even teased me as I was waiting in line so there playful too. On another visit here this month I found out there Food Grill (Warm Cooked) items did go up some in price but not $4 dollars more! I believe that particular Employee was trying to Hustle that Customer for more money and it didn't work. Anyway the Two ladies I remember working there before are nice and trusting. BTW this 7 Eleven is on Clovis Ave. & Barstow. DriveSafe. Ive seen some California drivers Ladies & Guys like to speed at times trying to beat the red light or they like to speed at that Clovis Ave curve, Ive seen some bad drivers in the Clovis area try to Punk and /or ride closely on other drivers rear bumpers to go much faster than needed when there's another intersection coming. Appearently high gas prices don't effect everyone. Have good day.
-
June 2022 by Lisa Goss Stephenson
The lady who checks you out is very nice.
-
January 2022 by Cyndi Couch
Friendly staff, always a pleasure to visit!
-
December 2021 by Eduardo Gomez
Amazing employee today I went to get my scratches lottery ticket employee very polite nice ? job
