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October 2023 by Momma Knows Best
AT&T has some explaining to do here in Clovis about employee conduct. How is it ok for your employee "Adrian" to be on the job and make threats against a young teen female. I do not care if he was making a joke or did not mean to be caught on someone's camera. He made a threat by saying "it's OK I know when your daughter is home alone" disgusting, gross behavior. How many other families has he threatened or acted upon.
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April 2023 by Yu V.
Store has great customer service and representatives. I went in with an issue and the representative was able to help me resolve the issue.
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February 2023 by Aimee F.
Will never go back. I went in at the direction of customer service for a new SIM card. I was told by customer service there would be no charge since is was a defective SIM. Well, this store told me they "didn't have the code" to comp the SIM card and I would have to pay. I didn't want to but fine whatever, I'll get it credited to my bill. I only had cash but they said they couldn't accept cash. WTH???I ended up going to the Selma store since I was headed that way. I had a new SIM card at no charge and the phone was working in less than 5 minutes. Something weird is up with this store
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September 2022 by Nichole C.
This is the worst place to conduct business !! Vanessa C is a horrible representation of at & t is a miserable employee! Hates her job and all customers have had multiple interactions with Vanessa and each time it is the Same horrible customer service she is rude and when I asked if you can speak to a manager or somebody above her she calls Ozzie and he does nothing will not be going back to conduct any service there again till she is no longer an employee ! Give AT&T a bad look!! Would not even give one star but have to in order to post the review !
