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December 2023 by Lori T.
This bank is horrible! These are the most lazy people I have ever talked to. I have been told three different things when going in person and calling on the phone.
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October 2023 by Rosabella Frates
Got to work with Denine in finance . She was nice , very helpful and helped me with all my needs .
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July 2023 by Peggy Diaz
I was lucky enough to work with Carson at the Clovis North Branch and I am just so grateful for her knowledge, professionalism and attention to detail. Also so kind personable.
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July 2023 by Bill C.
have been banking at eecu for about forty years and yes the lines are sometimes long, but the service for me has been very good.
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October 2022 by pked9
will not answer the phone 3 weeks...
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September 2022 by Nicholas S.
This has not been worth the headache. Being told one thing then another and having to go back and forth to the dmv and eecu. This isn't worth the rate they give and I'm damn glad I didn't move my accounts.Every person I speak to blames the person before them. The level of incompetence I've dealt with the loan department is crazy. They've finessed more money out of me then it would've cost going with someone else with a higher rate. It's baffling.
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September 2022 by Linda Wilson
Over 20 minute wait to talk to someone. Ridiculous.
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April 2022 by Jessica Vadeboncoeur
Friendly associates. Clean
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February 2022 by Sara Willis
Wow, I will NEVER bank with EECU. I simply went in to ask if they could break a bill, because, you know, it's money, kinda their "thing" right? Well the lady looked at me disgusted and said "we only do that for members". I looked at her in disbelief, "you can't exchange money?". Like I get that there may be policies in place that I don't know about but the snarl on her face and complete lack of customer service blew me away.
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July 2021 by robert wallace
love eecu hope to see a few more atm and maybe a. we branch or 2
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November 2020 by Brianna Thomas
Was on my way out of state and stopped to use this atm and the touch screen malfunctioned and it kept my card. What a nightmare! How do they not make sure their arms are fully functioning now I'm the one inconvenienced.
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August 2020 by Prime Time
The construction in the area makes it hard to find parking. The outside ATM machines are often broken. Today was the second time I had to go to another branch because the outside ATMs were not in order.
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June 2020 by Sharon H.
Today my husband and I got the most patient , helpful teller at EECU ! We're in our 70s and were needing help with our online account. Isabel took time with us and patiently explained everything so well. We really appreciate Isabel!
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May 2020 by Sarah S.
Used to be great service about a decade ago. Service with a personal touch turned into being treated like a number. Hell to deal with the fraud department and forget asking for anything in good faith. They don't look at things case by case. You're a number to them. That is all.
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July 2019 by Francine M.
I enjoy banking with EECU now I am certain that there are several branches that have allot of heavy traffic and long lines. But then there are your little branches such as the one I go to in Clovis on a little downtown street called Pollasky and a wooden statue of Festus of Gunsmoke and once local resident image still stands in front of EECU building. Now when I say building it's pretty small and you'll probably miss it the first time you drive looking for it. You can literally walk in and walk out within no more than ten minutes and complete your transactions. Love this place and I try to avoid visiting the big branches as much as possible.
