H&R Block is a trusted tax service provider known for its knowledgeable tax professionals and friendly customer service. The staff, including specific representatives like Judy, are praised for their expertise in tax law and their dedication to helping clients maximize refunds. Many customers appreciate the personalized attention, with some sharing positive experiences of how their tax needs are handled efficiently, often within a short appointment time. The offices, such as those near Ashland and Fowler, prioritize safety by deep cleaning, disinfecting high-touch areas, and following social distancing protocols. Clients can choose to visit the local office, work with a tax pro in person, or use the Digital Drop-Off service to upload documents electronically and work from home. Long-term clients highlight their loyalty, some having used H&R Block for over 30 years, citing consistently friendly and professional service. Judy, in particular, is recognized for her friendly personality, tax knowledge, and dedication to ensuring clients receive every eligible tax credit and a maximum refund. While some minor concerns about payment processes are mentioned, overall, the experiences reflect a high level of satisfaction. Many customers highly recommend the office for its team effort, helpfulness, and commitment to making tax filing a positive experience.
Judy is so amazing and kind and sweet! I was a first time home buyer in 23 and she was kind and helpful with helping understand what forms to bring to ensure I filed correctly. Best tax experience I’ve ever had.
March 2023
We have been using H&R Block for over 30years. We have never had an unfriendly Tax Advisor, uncomfortable experience, or any reason to question our returns.
March 2022
We were given the impression we could pay to have our taxes done and pay our taxes all in one go, that turned out not to be the case. Not a big deal but sorta irritating.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee