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January 2024 by Darren B.
MIDAS CLOVIS CALIFORNIA So, November 22, 2023, I dropped off the car to have Midas check the front rotors/brakes. The brakes were done earlier that year, at this location. We (wife & I) walked to get breakfast a block away and since it was my birthday we wanted to eat early as we had plans. I did not get a phone call after 90 minutes of waiting so we waited a bit more and shopped after breakfast. It was now 2.5 hours since drop off and we decided to walk back to the facility to see what was going on. The car was in the same spot as when I left it. Inside was a non-polite individual who seemed to be running the show there and rudely told me we havent got to it yet- this as I see another worker just standing around outside and talking to another employee sitting in the garage area. Needless to say, They WASTED nearly 3 hours of my day and I could have dismantled each and every one of them like the HULK seeing red- My car to this date STILL needs to be looked at as Im afraid the idiots at this location SEVERELY do not know what the hell they are doing, let alone their SEVERE lack of CUSTOMER SERVICE- In a letter I took time to write, I received this response from a "Sherwin Hojjati" Midas Corporate: Good morning Darren, We apologize for the inconvenience that occurred in November, and that the Clovis location is temporarily closed. The location should re-open in 3-4 weeks, we suggest contacting one of our Fresno locations to re-inspect the condition of your brake system. Here is their information below. Near Riverpark mall: 7340 N Blackstone Ave, Fresno, CA 93650 (559)-825-4728 MY RESPONSE: That doesnt help the fact that the people you hire are below grade of knowledge and the fact that my car is in jeopardy because of that fact. What REALLY disappoints is the time I spent (3 hours) completely 'wasted'. I guess MY time has no value to you or your company. Darren Bradley A. Btw, DOB 11/22
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December 2023 by Dylan Falconer
Absolutely awesome service did everything perfectly and better than I even expected my hub assembly is fixed and I rechecked my torque specs and they did it exact which is impressive since 90 percent of other shops torque it to high hell (the reason I needed to come here) I will absolutely come back for anything I can't do on my own a fantastic company and I can't say it anymore how much I appreciated you guys for squeezing me into your days schedule in short notice and be honest empathetic and hard working stay awesome ?
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December 2023 by Karyn Songer
The repairs on my car took longer than expected, so Marcus took me to pick my girls up from school!Excellent service and honest & knowledgeable staff!THANK YOU!
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November 2023 by Troy Frankly
The team at midas was amazing they did a engine swap on my Hyundai sonata always making me feel like family and took care of my car. When it comes to Cars they are your on stop shop Javi and sebastian are the main ones and great customer service I recommend every Time thanks guys!
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November 2023 by Lili Wong
I felt very secured and have great confidence that my vehicle is in good care.
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October 2023 by Da Grease M.
Free coffee. Offered an instant coupon. Lifetime warranty on my brake job. Guys there were chill. Right next to Costco so I had something to do when I was waiting.
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September 2023 by David L.
Horrible service, can't diagnose a issue, but want to over charge a potential problem
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September 2023 by JoeL Vargas
Worst customer service experience ever. I will definitely not be taking my vehicles back to Midas in Clovis.I was sent there by the Midas Manchester location on Blackstone because the owner was no longer the same at both locations as he once was and the issue I needed corrected fell to the responsibility of owner previous who now only owns the Clovis location.When I called earlier that day I was told to bring in my vehicle and that they would take care of it. But when I arrived, they did everything to deny wanting to fix the issue. Rather than just replace the item to save the customer relationship, the manager did everything including gaslight me that the issue wasn't their fault and that they would not be fixing it. Even though I was told by the manager at the Manchester location amd when I called the Clovis location, that they would definitely fix the problem at no expense to me.The manager even had the nerve to tell me that he needed to educate me on why it wasn't his fault or responsibility to fix the issue on my vehicle. I don't pay them to educate me on what they are supposed to be experts at. I pay them to fix the problem and to trust that the work they are doing is correct and that they will stand by it. Clearly in this case they felt it was more important to avoid fixing the issue than to save the relationship with the customer.At the end, the manager just refused to service my vehicle and I left. I have been taking all my vehicles to Midas for years, but after this treatment, they will never get any of my business ever again.
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September 2023 by Jose Rivas
The service here is second to none. The knowledge and professionalism of the staff here is truly exceptional. I let Mr. Macias know I had an appointment afterwards and he made sure I got my car back on time. I will definitely be returning here for all cars maintenance and mechanical needs.Services: Air & cabin filter replacement
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September 2023 by Gerald R.
First impressions are everything. I pulled into the parking lot , to notice all of the technicians sitting around , with two vehicles in the garage bay. Im sure the customers that were waiting would not of appreciated that. When i asked the time frame, the manager told me that everyone goes to lunch at the same time , and it would be 4-5 hours . No thanks, based on this small interaction, i wont be coming back.
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July 2023 by Macmall M.
Avoid this Midas Clovis..,Told me it would be 45 mins. Came back after an hour for an oil change and they didn't start. Manager is a child and was like sorry we are double booked and then laughed it off. I will never go to another Midas again.
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July 2023 by Artur Karapetyan
I had a great experience at Midas!The staff were friendly and knowledgeable, especially Joseph. They were able to fix my car quickly and efficiently. The prices were reasonable, and I felt like I got a fair deal. I would definitely recommend this auto shop to anyone looking for reliable and trustworthy serviceService: Oil change
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July 2023 by Jared Kerbow
1st time trying Midas for my oil change. Reasonable price and knowledgeable staff. Noticed had irregular wear on the tires and they rotated them for me. I was headed to another place to get it done and that saved me a trip. Definitely coming back.
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June 2023 by Kim Powell
The people at Midas where very kind which made me have a GREAT experience. They gave me a great deal on my oil change and they were so fast at getting the job done. I would definitely recommend going to the Clovis Midas.Service: Oil change
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June 2023 by Carlos Pereschica
Great customer service and I really like the way they took care of my vehicle. Dwuan and Joseph here were very great and handled everything in a professional manner and oh highly recommended.