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February 2024 by Joey Elswick
They don’t mail it in here except when they do. With the mail. Because they are the post office.
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February 2024 by Janet
I find the cashiers at Clovis to be extremely helpful, kind, and willing to go above and beyond to assist you. You just need to be patient and understanding until it is your turn.
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December 2023 by Donna Conley
Customer service is poor with one particular clerk at front desk unusually rude. If I have to go to her it is as treadfull as going to the dentist. She either needs to retire or get out of a customer service job. When I ask her to see different stamps she acts like she can't be bothered. Trying to call the local office is just as bad. The phone just rings and rings. The local office rating is -4 star. Mail delivery gets a 5 star...with overall rating 1 star. This place needs audit.
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December 2023 by Rod Lawrence
Mail doesn’t get delivered. Shows I should have medications delivered for 3 days now. Still no mail. People at post office say they never got it. Yet there site says it was out for delivery. Never ship anything with USPS they are terrible.
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December 2023 by Crystal Cho
Over a month ago, my brand new community mail boxes were broken.(still they didn’t fix yet) So I need to go to usps for picking up mails. It is very annoying and inconvenient. I had a horrible experience yesterday with two female clerks who were very rude to a customer. First clerk who is on the end of right side counter asked me to show ID, but I didn’t bring it because I learned it from a couple of former experiences. they gave me with only mentioning my address somehow before. I know other neighbors got mails without ID. And even my neighbor got my mails for me 2 weeks ago. Of course I didn’t give her my ID or anything. They just gave my mails to some else( my neighbor). Even though I asked her to do it if possible or not. That worked. How this is possible! They didn’t check Id before and now they check. (No rules. Every clerks work differently. Keep changing their words. That was what I felt before at usps.) But I understand it has to be checked before too. They must check Id. I agree. Somehow they didn’t check Id for giving mails, means they didn’t work properly then that is their issue. My point is not only checking ID. The female clerk said we need your ID, do you remember who gave you mails without ID, I pointed the another clerk next to the blue door(the first counter from the left). Then “go to her and ask your mails” So rude! Two clerks asked and answer loudly in front of everyone, A asked to B hey, did you give her mails without ID? And B said immediately no I never give them without checking ID. Of course she had to say no if she is not stupid. It is such a comedy show.Then she even said that oh maybe there is another asian girl. She tried to toss the issue to her coworker?? Crazy!Even the clerk kept saying “listen!” Do you think I should give mails if anybody came with just address? That is exactly what I want to ask them why did other clerk gave me without Id then?? Why did one of clerks gave my mails to my neighbor without Id? The way she spoke to me is extremely rude. It was obviously insulting. Even she complained to me het job. “You know this is not my job, but I am helping them when they are busy” Why is she complaining her work and job position to a customer?? That is not my business. She should tell to USPS. How am I supposed to know that is her extra work or something that I appreciate it??? Ridiculous.Then she pointed a guy that I can talk with.He seemed his is a postmaster. He gave me my mails after checked costco mobile card.Poor old ladies. They don’t know how to communicate with customers. Just try to hide their faults.Checking ID? Of course I understand and I could’ve just left and come again next day, that was not a problem. The big problem is the workers behavior, rude attitude, poor communication, and non professionalism. Very sad.If our community mail box was not broken, I had no reason to go to USPS. Please fix them soon.
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October 2023 by jazmin esquibel
workers here are very rude and don’t know how to treat customers. worst post office to go to
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October 2023 by Greg Gray
I have never seen a living worker here, I am convinced this place is here as a prank.
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August 2023 by Jasmine Marie Pham
This post office is so unprofessional and unorganized. They are rude, lose paperwork, lose mail consistently, and do not understand the term customer service. Extremely unhelpful
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August 2023 by icela rembao
Excellent service, I don't even live in Clovis, but always drive all the way here.
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July 2023 by claude dueker
Everytime I go there it's a quick and pleasant experience. The works are always so helpful and polite even when they are super busy. This is the best post office I have visited in Fresno/Clovis area
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July 2023 by Amy Montes
Friendly staff. Always neat and clean. Access to PO boxes 24/7
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June 2023 by Valerie H.
Arrived around 12:30 PM, was pleasantly surprised it wasn't terribly busy. It was lunchtime & day after a holiday. There were three windows open helping customers. This is always a busy, busy PO. One thing I noticed walking through the facility the trash cans were overflowing & trash on the floor. Otherwise it's usually clean.
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June 2023 by Angie Christner
Very helpful. Answered all of my questions and help resolve the issues I was having
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April 2023 by Lisa M.
Super long wait times and very poor grumpy Customer Service. In the future, I will go out of my way to go to the location at 1st and Nees.
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March 2023 by Christy Rogers
Sandra was amazing with helping find a package that should have been overnighted. I've dealt with other post offices in WA and never felt like things were going to be taken care of. She called twice just to keep me updated even though the check wasn't in her location. She contacted another location where is was just to try and figure things out. I came in once I saw it arrived at the Clovis location to try and get it but they got it sent out right away. I did request a refund and Ron helped with that. Even though I didn't have a receipt he did what he could to find it and helped get it taken care of. Definitely one of the best post offices I've ever had to deal with!! They should train the others!
