Victra is a Verizon Authorized Retailer in Clovis, CA that strives to create the best possible experience. The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Its mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers report having the best experience at this location, with many calling it the best experience they have had at a cell phone store or service provider. The switch to Verizon is described as smooth, with great deals on new phones and services. The customer service receives high praise, with associates described as professional, friendly, helpful, fast, knowledgeable, and dedicated. They exhibit top notch customer service skills that make customers feel valued, cared for, and confident. Staff are noted for going above and beyond, ensuring a smooth transition and handling specific needs, making the visit super easy and fast. This leads customers to become long-time clients who highly recommend the store and plan to use this location again for their communication technology needs.
TJ was the salesman. He was thorough and answered all of my many questions. I had come in Nov and he helped me then. Gave me his card and number. He text me last week to let me know the S24+ was in stock now. I went in today and excellent experience. Everyone was so nice and helpful. Great employee's.
January 2024
Joel Smith the manager and his team were very helpful, will return my business in the future
December 2023
Doja was great, she took the time to make sure everything was done correctly and completely and she did it with a smile
