Verizon is highly praised for its exceptional customer service and knowledgeable staff. The store in Clovis offers a range of services, including mobile and 5G home internet options. Customers have shared positive experiences with associates like Aly Gomez, who helped a long-time AT&T customer make the switch, and Shantel, who provided professional and friendly assistance during phone upgrades. The store manager also received accolades for seamlessly transferring a customer's SIM card and offering helpful instructions for file transfers. Stephen, noted for his multi-tasking skills, efficiently assisted multiple customers while maintaining a welcoming atmosphere. His ability to recognize customers and resolve issues quickly has made a lasting impression. Additionally, Librado is commended for his dedication in addressing customer phone problems. Overall, Verizon is recognized for its commitment to excellent service, making it a preferred choice for mobile needs. Customers can visit the store or conveniently order online, with options for in-store pickup, free shipping, and same-day delivery where available.
Vanessa was awesome! Super helpful, knowledgeable and friendly!
June 2024
Been with AT&T for 20 years… just switched to Verizon because of their rep Aly Gomez who went above and beyond to help out And convinced me to switch
March 2024
I would like to thank the store manager for helping me with a replacement phone. He was able to switch over the sim card from the old to the new and gave instructions on transfering files which was very helpful. He was very friendly and super helpful. Thank you so much!
