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January 2024 by ROCK Star
The staff is very helpful the worker that helped tonight was very helpful best employees they definitely need a raise
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October 2023 by Bob Rob
I rarely get my points added when I buy stuff here ... I rarely get my email receipt
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October 2023 by Andrew Smith
The employees here have poor customer service. They don't seem to know what sales/discounts they are advertising when I buy products.
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September 2023 by A Vongott
Came to this location just now during business hours, but front doors were locked. Lights were still on with keys hanging on the door.
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August 2023 by Dale M.
Terrible, lazy customer service. Been looking for a specific product and was told they get shipments on Wednesdays and to check on Thursday to give them time to go through the shipment. Came in on Thursday and the employee told me that they haven’t gone through their shipment yet. When I asked if she could check the shipment to see if the specific product I was looking for had come in, was told no. Then I was told to come back and check on Saturday/Sunday even though the guy I talked to earlier in the week told me that this product was popular and usually sells out pretty quick. Don’t waste your time here, lazy employees. I’ll pay the extra to buy the product directly from the companies website to avoid dealing with this store.
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June 2023 by Donna M.
I purchased supplements on 6.5.23. There was difficulty with the POS system. I was advised that there may be mulitple charges that show up on my account (happens often apparently). I was told that if this was the case, to come back in or call and it would get rectified. On 6.24.23 I spoke with mangaer Glenn and he told me that it happens all the time and I need to call my bank and get the charges reversed noting only one was legitimate. I told him of my conversation with the orginal clerk and he maintained the course of action. So, I called my bank and a claim was initiated with a 10-15 day processing time. This is absolutely unacceptable customer service.
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March 2023 by E Rock
Great store with variety of products
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August 2022 by Ashley L.
I'm back. The Olly gummies I previously bought were no good and thankfully I was told after trying them, I could return them if they did not work and these didn't do it. I've had better. I went to trade them in for Natrol sleep gummies. They work. Walked in, chatted to great workers and informed them. They had no problem switching it out and got me the better ones they they had! Paid the difference and wished well! Great service and shoppe! Highly recommended!
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July 2022 by Falon Ferrari tv
I'm only writing it to stars because I love the franchise and the deals but I get to the vitamin shoppe and literally I'm bombarded today July 1st by a guy (asian with glasses) with do I need any help I answered no, then the guy responded you know what you're looking for etc. The interaction was about 1 minutes like hun I know what I'm here for if I need help I know how to ask. That's a little overstepping the boundary, and then when it was time to check out he was giving an attitude like he was upset that I wasn't needing his help. It made me feel very uncomfortable. I will show at the next time with headphones so they'll know I'm intentionally not interested in getting help. If this is a part of your policy to harass customers then I will continue shopping online. The store isn't that big and it's pretty easy to locate or even shout that you need help. Imagine if I went to the store and wanted to look around how many questions I would be asked???
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March 2022 by Matthew Starkloff
Always knows their stuff. employees are great at customer service.
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January 2022 by Debra Neale
Gal that helped me was very good
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December 2021 by Keith Polm
Good place to get vitamins
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December 2021 by Angie R.
I came to the Vitamin Shoppe on 12/17/21. I was recently diagnosed with GERD about a year ago and it's something I would not wish upon anyone :( and rocked my princess world quite a bit. My old doctor prescribed me a medication pill which if you know me; I always look for herbal or homeopathic or holistic alternatives as the pharmaceutical business is a problem of it's own! But the medication wasn't working nor the lifestyle changes - Trying to go Gluten free , no processed foods, exercise, no typical trigger foods etc . But still haven't found relief :( But anyways, someone suggested to give apple cider vinegar gummies a try . I will pretty much try anything at this point to at least feel better and not be physically miserable :( all the time. Well things that are legal of course xD you gotta specify these days ! I have never gone to a store like this before and even though I'm pro medication alternatives I still like to do my research. They had a deal of buy one get one 50% off and if you are a new customer sign up with email and get an additional 20% off. Whhhhhhat a steal as locally the gummies were so expensive!! Which this was totally affordable. I have used the Gollie Apple Cider Vinegar Gummies before in 2020 off and on which was suppose to help with weight loss which maybe it did but I did lose 75 lbs but I made other changes too like diet and exercise no empty calories! But there was only one worker inside the store and she was so sweet! Helpful and made sure I had the best deals while I was there. Customer service was ah-mazing. I spent some time in the store just looking around and at the prices. They have a lot of things I never heard before which peak my curiosity. The store was well organized and clean. They even had teas, lotions and even healthy bars. I would recommend starting any new regimen consult your doctor, or if you are like me testing things without a consultation with a doctor proceed with caution as everyone's body is different . If something does not feel right in your body listen to it!!!! Do not ignore it at all. I am making conscious efforts to improve my quality of life and will be following up with my new doctor if I am still not receiving relief from the Apple Cider Gummies that I purchased from here. I will be back soon- as I love the store, the friendly staff and healthy alternatives here. I always struggled with maintaining healthy blood levels as I'm always lacking in something so will be look to look for more vitamins to keep me healthy! Make sure to check out the deals! You will save money! Who doesn't like to have a few more dollars in their pockets anyways ... yay!
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November 2021 by Jeff Petersen
Friendly staff and alot of products to choose from.
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September 2021 by Ed Hood
Lack of product knowledge
