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February 2022 by Crystal Ha
First time coming to this bank since I’m financing through them, but customer service was great! Everyone made me feel welcomed.
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October 2020 by Jacob Vartanian
Great customer service. Great knowledge on business accounts.
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August 2017 by Reanna Michelle
Can't seem to get a straight answer from anybody. I've been waiting a week to hear from someone after they said it should take 72 hours and they still can't help me because they don't know what's taking so long. Unprofessional customer service.
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March 2017 by Chris Harley
This bank and the people who work here are liers and very rude this branch should be closed!! Dont trust them at all!!
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February 2016 by Eder P.
Absolutely worst bank ever. After banking with Westamerica Bank for nearly 10 years I never thought they would treat me the way they did. I was a victim of some type of ATM fraud in which $700 were stolen from my checkings account through a Bank of America ATM. After reporting the withdrawal the next day and canceling my debit card I went on to fill out their proper paper work and filed a police report. I thought by then I would get my money back, but I didn't. By this time I realized that their customer service was really bad when dealing with this type of issue. You don't deal with their fraud department, instead everything is relayed to the local branch which in no way was qualified to deal with this type of problem. So after being denied the first time I went on to obtaining the surveillance from Bank of America and submitting it to Westamerica Bank. I had been told by a local branch employee that if I submitted the surveillance It would be enough to get my money back. That was not the case because I was denied my money once again. I am now in the process of filing a claim with the federal reserve and hiring an attorney. They have made me felt untrustworthy and helpless. I have never written a Yelp review, but I want to reach out to as many people, through all forms of social media to warn about being a costumer of this bank because your money is not safe with them. If anyone has any questions, comments or can even help be please reply. Thank you.