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August 2025 by Rodríguez Diana
DIANA is beyond amazing, goes above and beyond!!
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March 2025 by Sandra Zendejas
Came in to do an ups drop off. The girl working was so unprofessional, she was on a personal call the whole time didn’t care to hang up or help me when I arrived. She then proceeded to put her call on speaker and was not very helpful. She tried to charge me for my return when I had the labels. Never coming back.
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February 2025 by Julie Garcia
Shocking! They charge DOUBLE for a Live scan than what any other place in the valley charges, they take forever and they are RUDE! Plus, they are not a registered business with the DCA so no way to file a complaint for PREDITORY business practices. Stay FAR AWAY from this place.
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February 2025 by Alonso Delgado-Jimenez
Bro tried to charge me $100 rolling fee for a live scan service when online says $20! The California Department of Consumer Affairs should keep an eye here!
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February 2025 by Mason Butler
$6.50 for a piece of tape. Are you kidding me? Never again. That is the most idiotic store policy I've ever seen. But of course you have to pay it. This place is stupid.
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November 2024 by Tom Kirk
$10 to send a fax and if it doesn’t go through you don’t get a refund… Go somewhere else…
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July 2024 by Bri Hernandez
Dilan is always rude whenever I go. He needs to take a customer service course or something. If he’s the owner he should just shut down or find better people to be there than him. He always has a nasty attitude like if you’re there bothering him. Why even have a business if you’re just going to be mean & rude every time someone comes in? Just another money hungry owner. If he’s just an employee then quit, he’s so miserable & the most rude person ever. I barely stepped foot in there last week & he was already barking at me “what are you looking for?” Like not even a hi? Hello? How are you? I’ve been in the customer service industry since 2014 at 14 years old & I know how to treat people way better than his old age. Embarrassing for Dilan & postal annex
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February 2024 by Ryan Kim
Business hour says they open at 8:30amI waited for them to open since 8:20 AM, it's 8:45 AM and no one's here. Business hour is a first promise to its customers, and no one's here to keep that promise. Wasted my time and headed to OfficeMax to get some documents printed.
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November 2023 by Biggie T.
Unpleasant experience and 6.50$ for a piece of tape is crazy will never go back only one in the areA but terrible service
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April 2023 by Sentry Kelly
Great service! I made an error on some recent shipments and they were quick to resolve my issue.
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November 2022 by C Host
I got my Live Scan done here and they made this whole fingerprinting process quick and easy for me. They're helpful when you're not sure what to do.
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November 2022 by Sabrina Locher
I will never go to this Postal Annex again. I have been there twice to return a package to a vendor and each time I have been charge to have them print a label. I’m not opposed to this cost ($1) but it’s the extra costs that seem inconsistent and over inflated. Today I needed to FedEx a box that was already taped up and prepaid. Just needed the label printed. I was told it would cost me $5.50 for “processing”. When I asked for a breakdown in the costs, I was told the label was $1 and the “packaging”was $4.50. I had already “packaged” the box so I asked if he was talking about attaching the label. He confirmed that yes, in fact, to attach the label was $4.50. What a racked! Don’t go to this location if you value your money!
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September 2022 by Fabiola Águilar
I went to this place to make a copy of some documents, and the staff is not professional at all, I did not receive any help, bad service!!this place needs more staff to serve customers
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April 2022 by Jay Ramirez
Friendly staff and always clean
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March 2022 by Cesar Vazquez
Went in to drop off some boxes with labels and all, just needed some tapes to seal, cashier ask all questions to try and get some fee involved(do i need a printed label, etc etc) only needed tape and he said 9$ applies for that, asked if he was charging me just for to have some tape and cashier said yes, or i can buy one from there and tape it myself and it would be “cheaper”. Walked out. Have had similar issues before but i always give vendors more chances but ill go agead and go elsewhere
