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November 2023 by Biggie T.
Unpleasant experience and 6.50$ for a piece of tape is crazy will never go back only one in the areA but terrible service
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April 2023 by Sentry Kelly
Great service! I made an error on some recent shipments and they were quick to resolve my issue.
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November 2022 by C Host
I got my Live Scan done here and they made this whole fingerprinting process quick and easy for me. They're helpful when you're not sure what to do.
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November 2022 by Sabrina Locher
I will never go to this Postal Annex again. I have been there twice to return a package to a vendor and each time I have been charge to have them print a label. I’m not opposed to this cost ($1) but it’s the extra costs that seem inconsistent and over inflated. Today I needed to FedEx a box that was already taped up and prepaid. Just needed the label printed. I was told it would cost me $5.50 for “processing”. When I asked for a breakdown in the costs, I was told the label was $1 and the “packaging”was $4.50. I had already “packaged” the box so I asked if he was talking about attaching the label. He confirmed that yes, in fact, to attach the label was $4.50. What a racked! Don’t go to this location if you value your money!
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September 2022 by Fabiola Águilar
I went to this place to make a copy of some documents, and the staff is not professional at all, I did not receive any help, bad service!!this place needs more staff to serve customers
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April 2022 by Jay Ramirez
Friendly staff and always clean
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March 2022 by Cesar Vazquez
Went in to drop off some boxes with labels and all, just needed some tapes to seal, cashier ask all questions to try and get some fee involved(do i need a printed label, etc etc) only needed tape and he said 9$ applies for that, asked if he was charging me just for to have some tape and cashier said yes, or i can buy one from there and tape it myself and it would be “cheaper”. Walked out. Have had similar issues before but i always give vendors more chances but ill go agead and go elsewhere
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March 2022 by Fabi A
I went to this place to make a copy of some documents, and the staff is not professional at all, I did not receive any help, bad service!!this place needs more staff to serve customers
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December 2021 by P P.
Yesterday 12/04/2021 i was in line around 5 person. As i was waiting my turn , the work there was so rude to almost everyone, young lady needed paper sign he said fill it out yourself, just like that no help no nothing . Other lady had packages 175$ let me tell you the package was not even big . Hes the crazy one i had two 2 inch x 3 inch package I figure may be 30$ over night . was i so wrong 110$ yes 110$ i told the guy there you f*** the other people not going f*** me . So i went to post office got it ship 29$ in the box that if it fits it ship . And it will get there Monday. The guy said there not going leave til Monday. DONT WASTE YOUR TIME WIITH THEM TAKE EXTRA MIN GO TO POST OFFICE YOUR THANK ME GOR IT !!!!!!!!
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October 2021 by Drew L.
Honest fast customer service. Convenient location and they have everything I need. Clean and friendly. Recommend.
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April 2021 by Elise M.
Where to start... We use this location as it is close to our house and we travel often and want a reliable place to have our mail and packages delivered. Unfortunately the only reliable thing about this place is their ability to screw up. Packages are constantly misplaced and not put in our mail box in a timely fashion. Often times they accidentally give packages back to the delivery carriers accidentally and cause them to be returned we to sender. Yes- constantly...as in this has happened many times to me so I'm sure also to other customers. I had to drive to a fedex shipping center 45 mins away to pick up a package on Christmas Eve from my family because the guy at the front desk "lost it"... which meant he gave it to the fedex carrier immediately after it had been dropped off and it was sent back to the shipping facility. Sometimes we ask them to forward our mail when we are out of town and they will delay for days, once for over a week to send it out. Packages will arrive and no notice will be put in our box and when we ask the people at the front about it, they never have any idea where anything is even when it's a package they signed for!! The employees are complacent, unprofessional and just simply don't care. They will straight up tell you they are "too busy" to put things in your mailbox. Too busy to literally do your job?? I've been in there a million times and never seen more than 3 customers at a time. They also constantly misplace items and I've received many pieces of mail from unemployment for other people in my box. These documents have people's SSN on them!! Not cool, guys. I could go on... trust me. But instead I'll take my business somewhere else.
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February 2021 by Mekela T.
I'm a full-time reseller and I prefer to use this office than the actual USPS. All of my orders are always scanned and mailed on time. Since I print my own shipping labels at home, dropping off the mail is always easy and quick. Plus the employees are nice.
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October 2020 by g 1991
They charge you to send any ups items but when u go to an actual ups store its always free but if you take it here they always charge you money even though iny he ups label says that the shipping is already paid and will be free for you which is not because they charge you here.
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August 2020 by Love R.
Tried to drop off an item I received from Amazon. I returned it in the same condition I received it I / was an oversized item and therefore I didn't have another 7 foot box to replace it. I taped it up n brought it in and they refused to take it. Once I drop it off and it shows shipped I am not responsible for its condition and since I received it damaged I was following Amazon's instruction. These postal snobs wouldn't take it, got controlling and carried it out like a bunch of UPS police and told me to take it to UPS.
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July 2020 by Ismael D
Came to get a live scan and it's not that they had only one guy working but after waiting in line for 20 mins when it was finally my turn the worker took my papers and says to wait longer. He started working on a quote for other people who had just arrived. What a mistake and waste of time coming here, going to UPS
