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December 2023 by Jason B.
To start off this truck stop is fairly old and not well kept. Inside the store is just flat out dirty and run down looking. Men's restroom did not have a single working paper towel dispenser either. The reason I have stopped here on multiple occasions is because it is a shell for auto gas and I have shell rewards. Normally I would be getting gas here on a Sunday night and have noticed that the employees appear to be using the handicap spots without disabled placards like they are their own personal spots. Same cars parked there every Sunday night. This is troubling as I actually have disabled plates but can't use these spots because of some lazy employees. DO BETTER TA/SHELL!!!
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November 2023 by Sloppy McPickWhistle
Just a heads up, this place has security due to really strict parking rules. If you’re parked in a reserve parking spot and you don’t have a reserved parking receipt security will ask you to move to free spot that's available depending on the time you get to this TA. Or they're call the towing to tow your truck and trailer away. Again thankfully security was respectful and cool about it. Yesterday on 2023 November 11, I stopped here to do my 10 hour reset and I parked in a reserve parking spot because I reserved parking via the app early in the morning. So I got to the reserve parking area next to the Cat Scale and I was going to go inside and take a shower. Security approaches me and asked me if that’s my truck and I said yes. Security asked me if I had the reserved parking receipt and I said I was going to take a shower and then get the receipt once I’m done, well that never happened. According to security, I had to go inside to get my reserve parking receipt first and put it in the truck before I take my shower. Thankfully security was not rude and was being respectful and cool about it. So try not to give security a hard time about this rule. I understand security because I used to do security before becoming a truck driver. Park at your own discretion.
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September 2023 by Aman Hayat
I got violation cause of release valve air leaking.Came to fix it but they didn’t found the leak then they changed I’m sure completely normal break chamber and charged me for that with no result.I still have air leak must go to another mechanic.But they have good behavior.
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September 2023 by Dennis Phillips
At 0130 was told 4 hour wait to get 2 trailer tires replaced. At 0730 went in to check how much longer. Was told 1 hour. At 0930 went in to check said there was 3 trucks ahead of me. This is unusual for TA or Petro. It seems to be just this one. Found out from another driver they only have one technician on duty and they send him on road calls so the ones that are in line are not realy in line. Had they been truthful with the time est. I would have went on down the road to have work done with some place that values its customers. Update total time for tire chang 13 hours. Taking about slowing your roll.
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August 2023 by Levan Tsurtsumia
Don’t go every guys this truck service or repair, super liars and nothing they do and charging double. If you don’t believe you can taste it by yourself. Better to change front desk stuff, that don’t lie customers, If truck need to spend money it’s okay I was ready but they lie you to catch you
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August 2023 by Maria Segura
It a decent place. Came here in the truck with the hubby. Showers were clean. Whole place is clean did some laundry thinking i need quarters but for some reason wasnt taking change. I was think damn it just washed a load n now i cant dry cause only one washer was excepting coins but no dryers. I thought i was screwed but then I noticed that you can pay with an app. So long story short get the app if u wanna do laundry. Thats the only way ur gonna b able to wash.
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July 2023 by Nicholas R.
I was awaken by a patrol that informed me his supervisor is enforcing the 2hr time limit they claim the parking lot has! There's no sign forbidding overnight parking and this place has a big parking lot! Seriously if truckers can rest overnight, then why can't regular vehicles park overnight?? There's lots of open spaces and there's even spaces near the store. It's good the store is open 24/7 but the parking lot not allowing overnight parking for 6-8 hrs is absurd! I never had this issue in 2022 but this last time the supervisor, I don't know how long they have been here but if I was running this place, overnight parking would be welcome. It's not like someone is camping here long term. If the supervisor who enforced this stupid rule wasn't here a year ago April 2022 then they need to go! Plus if I was a law enforcement officer and they called me because someone refused to leave, I'd tell the supervisor that we got other more important things to deal with and unless that person refusing to leave is there during the daytime then maybe we would do something. SMH
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June 2023 by Ross Asbill
Disgusting and trashy. See pics. Trash cans overflowing. Dirty and horrible looking.
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June 2023 by Paula LeDay
As much as I would have loved to give this place 5 stars I can’t. The other cashiers were nice but the other one was rude. As I was in line I noticed that every customer that went to her register she would rush them or walked away to text on her cell phone in the middle of a transaction. Her behavior was unacceptable.
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June 2023 by Maxwell Currin
you know that it's getting harder to trust the TA I stopped by to get lunch from Arby's, I ordered a Reuben sandwich combo. it was a huge disappointment. the Ruben sandwich was placed on non toasted bread and was cold. if the toaster was broken that should have been communicated. that's 3 different meals in less than 24 hrs that you have failed at. I'm starting to feel as if I'm being robbed At the cash register. I've given you my Hard earned money 3 times and have received inferior products in return. I've been dedicated to the TA Petro business model because I thought they cared about the drivers but, now I'm going to have to rethink my business decision. I don't feel like the loyalty is going both ways
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May 2023 by Maxine Mason
They added more reserved parking since 2020. Parking lot was well maintained, store was stocked and staff was friendly. Arby's was open for breakfast. I had a good stop.
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April 2023 by Nicholas Remelman
I was awaken by a patrol that informed me his supervisor is enforcing the 2hr time limit they claim the parking lot has! There’s no sign forbidding overnight parking and this place has a big parking lot! Seriously if truckers can rest overnight, then why can’t regular vehicles park overnight?? There’s lots of open spaces and there’s even spaces near the store. It’s good the store is open 24/7 but the parking lot not allowing overnight parking for 6-8 hrs is obsurd! I never had an issue in 2022 but this last time the supervisor, I don’t know how long they have been here but if I was running this place, overnight parking would be welcome. It’s not like someone is camping here long term. If the supervisor who enforced this stupid rule wasn’t here a year ago April 2022 then they need to go! Plus if I was a law enforcement officer and they called me because someone refused to leave, I’d tell the supervisor that we got other more important things to deal with and unless that person refusing to leave is there during the daytime then maybe we would do something. SMH
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April 2023 by Patrick Finnegan
One star is generous. I had an airbag that was Leaking simple repair. The only problem is they charge almost $400 for an airbag and another $300 to put it in. Don’t walk, run from this shop if your truck breaks down in this area do not take it to this shop. This TA is out for Themselves. They are not here to help the driver. That airbag is $94 and it takes less than an hour to put an airbag in. Maybe an hour and a half after taking the old one out. I went back and was keeping a close eye on them and they were nowhere near my truck yet they were keeping the clock going. This little stunt cost you a loyal customer because not only am I not going to your shop I’m never fueling here again ever.
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April 2023 by joshua thompson
Very clean building with awesome staff. So many food choices and fresh roller grill makes it worth a stop.Clean restrooms also.
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April 2023 by Jon King
Nice and clean showers were decent typical t/a. The only bad part. Out of 6 washer 1 working. And out of 6 dryers 4 working