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October 2023 by Flor
I’m so annoyed with this postal mail company. I had a packaged delivered yesterday when I was outside cleaning my car and I saw the mail lady going to houses but she didn’t come to mine. I called to ask where my package was at and they told me it was dropped off at a house next to mine but that house is gated completely and there’s no way of getting in it since it’s getting demolished. They called the lady who supposedly dropped of my package and she came and told me she dropped it off and I told her she did not because I was outside when she was delivering mail and not once did she come around. She then said “ oh okay” and left. I still haven’t received my package. This is not the first time this has happened
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August 2023 by Andrew Lopez
They forgot to put the key for the parcel locker, and now I have to wait to get my package on Monday.
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August 2023 by Andrew_one
Lately my mail from here has been tampered with and Today One of my packages was ripped and the contents stoled out of my mail box in my apartments. I don’t understand because each mailbox is locked with its own key for each residence. I don’t understand how the carrier thought it was okay to leave my Ripped up letter in my mail box with no consideration? How is it okay that the carrier can rip my letter and take what’s inside? I demand the your company checks its employees because this is unacceptable. My stuff was stolen by your workers. Now I have to wait to get money to buy another product that your Incompetent Employees couldn’t handle with care. It’s baffling how irresponsible your mailmen are. Horrible service.
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August 2023 by Martin Lopez
They forgot to put the key for the parcel locker, and now I have to wait to get my package on Monday.
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June 2023 by Jaime S.
rude and bad customer service. I asked for about 4 inches of tape just to tape a part of the box that already had tape but was falling apart and they wanted to sellMe a 5 dollar tape like if they don't have any to help out the customer. I had to leave and get my stuff shipped at a ups instead.
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February 2023 by Terrie S.
They were very helpful with filing for a replacement passport. Schedule your appointment online.
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February 2023 by DIANA TAPIA
This place is usually packed but early mornings is better
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January 2023 by Diana T. Garcia
This place is usually packed but early mornings is better
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October 2022 by Alex Perez
They took 1 week to delivery my package
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August 2022 by Bruno Rojas
So inconvenient. Closed for lunch hours 11:30am -12:30pm
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May 2022 by Rossy Meraz
Always friendly and ready for customers who need the extra patience.
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November 2021 by Elizabeth Ortega
I give USPS 1 star because they don't send my packages on my mail or on my door like I requested. One day I found the delivery man sitting in the can in front of the mail box and he was just on his phone!! so my boyfriend and I asked him if there is any mail for us and he said "NO" when actually he did had because my notifications had said it has been delivered it was in't in front of the door so I had to go to the mail box and see but the man did not give me my package that he did had because he notified that he supposably did delivered but instead he left a noticed paper that he couldn't reach me out so he took back my package to the office. IT HAS BEEN LIKE THIS FOR 3 MONTHS NOW! Terrible SERVICE!!!!
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October 2021 by Amendina V.
If I could give zero stars I would! They Coachella branch is unprofessional and not helpful! They are constantly delivering the wrong mail to the wrong people and never rectify or admit to negligence. I have lost so many valuable packages! When I call the call center they always say there is nothing they can do.
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October 2021 by Lani Allen
I go to get my package on the porch and it's in a trash bag. I'm like why did they do that? Well because my drinks were spilled and leaking so they decided instead of not delivering the package that it's better to put my leaking box in a trash bag and pretend nothing happened. But knowing that clearly w.e is inside is busted. Makes no sense.
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October 2021 by A vintage doll in time
No customer service skills. Clearly don't know what they are doing!!! Had a line & the worker more focused on giving someone else directions, uhh hello that's why Google exists lol they are rude and old
