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January 2024 by Will Corbett (WillC)
Nice place for quilting, and other sewing projects. They sponsored my singing group this last Saturday, Thank you very much ! Will ?
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October 2023 by Nick Atkins
I have waited over 6 months, have not received my purchase, and have not heard anything from them. DO NOT PLACE AN ORDER WITH THEM. It is clear they accept payment with no intentions of fulfilling orders.
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August 2023 by Ian Wallace-Moyer
Like many others just want to say that I placed an online order, the money went through from my credit card and they never delivered or responded to any contact. Eventually 8 months later my credit card refunded me. Perhaps the in person experience is okay, but their online/customer service is extremely lacking.
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June 2023 by Guilhem Brouat
I ordered at the end of December 2022. They took the payment a few days after that. Now we are in June 2023 and no news from my order. I tried to reach them by e-mail 5 times, no answer. I even tried to call them from accros the Atlantic, no answer...
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February 2023 by Shannon Waldow
This is a wonderful store. Mary the owner is very friendly and helpful. The kits are great, I made at least 15 of them. Do yourself a favor if you love stitchery visit this store
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December 2022 by Eric Rupert
Today is 12/18/22. I placed a $300+ order on 8/11/22 and have heard nothing since, despite emailing and calling a dozen times. Their games might be cool, but apparently I'll never know.
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September 2022 by JOSE CARLOS
In case those responsible for the store read it, more than two months ago I paid for the order 8898. I have tried to contact the store by all possible means and it is impossible.I request the return of the money, because I have already obtained the product. From the comments I have read, it seems to me that I have wasted my money.That this is happening is incredible.
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May 2022 by Damien Prieur
Ordered one year again, product never sent, never replied to email.
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January 2022 by Dan C
It's been three months now I've've been asking for my money back. After half a dozen promises that my refunnd would be processed "tomorrow", it's clear this company is just going to take my money and I've got nothing for it.
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February 2021 by Gaylene G.
We have bought several games from here. The games are so fun, we will definitely buy more and go there go crafting ideas. Very friendly staff, I got a lot of ideas when I was there!!!
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February 2021 by Angeliki Kapoglou
I have paid for an order since Xmas and two months later it’s yet to be shipped. Moreover I have emailed you multiple times and you don’t even acknowledge my emails. 0 replies! Worst customer service ever. Feels like scam. Please reply asap with a shipping date or refund me
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February 2021 by Raymond Carbonneau Robles
Very interesting store with locally-made boardgames.Friendly staff.
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February 2021 by Angeliki Kapoglou
I have not had a worse customer experience ever. Paid for an order since December 28th and you still have not shipped it or replied to a single email!!!!
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May 2020 by Michael Alley
Answering emails and responding to voice mails would be a good start. If you aren't processing orders due to covid, why keep your e-commerce website working?
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October 2019 by Jeff Hiatt
I went here looking for board games. And this place is somewhat unusual. They Don't Really carry a giant selection board games but what they do carry is board games that they manufacture themselves. Luminaries is well-known through the world for a couple of titles that they put out over the years and it's well worth going to seek them out. The store is one of the few retail outlets where you can actually pick them up. Leaving Earth and Vikings on the Volga are two titles that they produce that I particularly like. They also have quite a bit other stuff in there too and if you're in town it's well we're stopping in to take a look and see what they have.
