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November 2023 by Edwin R.
Nope, not a fan! I'm glad see a bulk of RV consumers have had a great experience. For me, not so much. Things started off good.. ie , no pressure sales, "they throughly safety inspect all RV's ect... blah blah blah.... bunch of whooie! Once you take it off the their lot your SOL! There was definitely NO pre safety check or quality control check.... For starters-LP LEAK and water tank leak, ect.. ok, moving forward.. please just do better!!
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May 2021 by Jen W.
Beyond Helpful! We had found a camper in Arizona, we were planning on driving out to pick it up when we found the same thing at Sierra RV. I emailed Steve and he gave me a ton of information, answered all my newbie questions without blowing me off, like all of the other (many, many, many other dealerships) had done. They also had a better price, we drove the 1.5 hour drive and put down a deposit (Feb 2021). We wanted to pick a camper before we bought a truck, which we told Steve, and we had planned on having a truck within a week or so. We worked with Sonora Ram (don't make that mistake) and we ordered the truck that would work according to Ram. The delivery was about 8 weeks, I updated Steve & he said they would store the camper for us, which was great so we could get our storage spot ready & frankly our Jeep Wrangler wouldn't be able to haul it. Fast forward to Easter & we find out the truck won't work, we scramble to find a truck and we end up having to get a DRW. We weren't getting a lot of help from the Ram dealership, so Steve got me in touch with the Artic Fox engineer & he gave me a few requirements to help me find a new truck, which ended up being a DRW. We let Steve know and he had to order all the equipment for a DRW instead of the SRW. Finally the delivery window is here, and for what ever reason our truck was a week late. We update Steve, and he checks in as well, then on Steve's day off our truck arrives. So we drop off the truck at Sierra RV, they installed all the equipment and schedule a pick up date (next week). The process was seamless, everyone at Sierra RV Center are so helpful and their purchasing group at Winner Chevy, the purchasing was super easy & no pressure. The whole experience has been so amazing! Can't wait to finally go camping!
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March 2021 by Ron F.
Easy to do business with them. Steve is a great - no pressure salesman. The camper is perfect for us.
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January 2021 by Jody B.
Super great experience. Everyone was awesome! Thanks Steve and crew for helping me with my dream. This trailer is a dream and all your guys there who helped me were so great. I would recommend you guys to anyone. Not sure how many of my friends will drive from San Diego to Colfax to get a trailer though. It was a crazy trip !!!!!! Quite exciting with my daughter, 3 littles and 2 dogs hhahahahahaha
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December 2020 by Chris H.
FANTASTIC!!! Driving from our home in Utah to California our fifth wheel started having mechanical and electrical issues. The guys were nice enough to take time out their busy schedule to make sure that the trailer was safe to pull and worked so that we could enjoy our trip and get home safely. They provided excellent service and we really felt like we were in good hands.
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November 2020 by Jamie J.
My husband and I spent about 5 months researching trailers. We had finally narrowed down our search to a northwood product. We headed to Sierra to look at 3 models they had on the lot. When we arrived, Dean was welcoming and helpful and let us look without feeling pressured. We went in and out of the 3 trailers about 50 times but still felt like they weren't quite right for us. We ended up finding the perfect floor plan for us at a different dealer but we wish we could have bought from Sierra. Our experience at the other dealer was not great. The walkthrough was subpar and led us back to Sierra to ask questions of them which they gladly helped us with even though we didn't buy from them. You can have confidence that if you are headed to Sierra to purchase a trailer you will be taken care of and won't have regrets.
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August 2020 by Karen G.
What an outstanding dealership! Another dealer down the hill pulled some shenanigans with us, so we searched for someone upstanding and found Sierra RV. Our entire ordering experience was done online and over the phone. We got an excellent discount off of MSRP without dickering. They were able to order exactly the unit we wanted. When we went to pick up the trailer, the prep work was high quality and the tech, JD, spent quite some time showing us the trailer functions. Kudos to Lee and JD for the outstanding experience!
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July 2020 by Keith S.
Need an RV! come see Steve and Lee! They are extremely helpful, and follow up with you through out the entire process! Even when we thought we had an issue Steve and Lee went out of the way to help us solve every issue we had, even when it was our own mistakes since we have never had a 5th wheel before. They sold us an amazing Artic Fox Trailer! really stand behind the customer and there products as well, had an Extremely detailed walk through of the trailer, where they pushed and tested every single button to make sure A it was working properly before we left, and B that we knew exactly what it did! this is amazing and something that a lot of sales are missing, and really helped us in understanding our new trailer. After finalizing the purchase, they taught us how to drive our truck with the new trailer, and even helped us do a few test laps around there facility!! Amazing people, Amazing Prices, Amazing Trailers! So glad we purchased form Sierra RV! Thank you Steve!
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March 2020 by Patrick M.
We recently purchased a used toy hauler from Sierra RV. What a great experience! They were fair on pricing, made all necessary repairs, and were very helpful with getting it all set up on the truck. Recommend to all!
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December 2019 by Robert D.
Purchased a Nash trailer here.Experience was great! Met the whole staff Dean,Steve,Lee,Lonnie and JD,each were super friendly and made the buying experience pleasant and easy. If you're looking for a new RV I highly recommend you go there and meet and talk with them.
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September 2019 by Michelle H.
Went here today for the first time. We had purchased an Arctic Fox Camper a couple weeks before at Cordelia RV, In Fairfield. After having all the air bags and suspension done on our truck, we still felt it was too heavy and very awkward to drive. Came here after Cordelia was unwilling to work with us on another camper on their lot. Steve at Sierra was great, got us out of the camper into a light weight model and beat the price by quite an amount. Our bad we lost all the money on our trade in, but at least we have a great camper that we will be happy with. We had to come over two hours to get here, but so worth the drive. Looking forward to all the fun in our new camper.
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June 2019 by Nancy B.
Very impress with this dealership. We recently bought a Artic Fox Fifth wheel from them. Steve was great, not at all high pressured and most important knew his product. We had been shopping around for a new trailer and have found that most RV sales companies have salesmen that are just that salesmen and are trying to sell anything and do not know their product at all. It was a very enjoyable buying process at Sierra RV. They thoroughly Prepped the trailer before we picked it up and having now went camping in it I can say that everything worked prefect and we had absolutely no issues.
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March 2019 by Thomas F.
Winner's Sierra RV Center - Colfax, California My wife and I purchased a 2019 Arctic Fox 865 from Winner's Sierra RV Center in Colfax, California. We were experienced tag along RV trailers, but decided to downsize to an excellent truck camper. That we prefer camping on BLM Land, and remote campsites, the truck camper gave us more freedom to do so. It's an excellent dealership and the staff is superb! When you call, you speak directly with a staff member, Steve, Lee, Dean, Lonnie and JD. They really do listen to your preferences and questions. Because truck camping was a new experience for us, they recommended that I contact Doug Karr, the Factory Rep at Northwood Mfg. for recommendations, and any other specific questions that I had regarding the Arctic Fox. Doug's suggestions were very helpful. He is an experienced truck camper himself. We needed a few minor warranty adjustments. Lee set the schedule; she kept me informed and as did Lonnie in Service too. Lonnie's mechanical and electrical experience, and workmanship are absolutely choice, and his assistant JD was very helpful with his tips loading and unloading the Arctic Fox. They all treated us courteously and friendliness too. By example and action, they continue to help their customers both during and after their purchase. I highly recommend the staff at winner's Sierra RV Center, as well as, Doug Karr. Tom F.
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November 2018 by Laura K.
Ok, so update number two... now three reviews. We LOVE this place. Steve is who we bought our new 2017 Fifth wheel from. We got it in April 2017, and he still knows our names and who we are to this day. Leah, she is the wonderful lady that makes sure any service or part needs are handled. She returns your call (amazing) and is always super helpful. As fulltimers she knows we need to stop in for any repairs and get on our way. Then the repair staff, Lonnie and JD. They were looking at a few issues we had, minor but stuff that bugged us. In short order the two figured it out and we were on our way. If ever considering an Arctic Fox, go here. They do a great job at customer service and sell a great product. Thank you, Sierra RV!!
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October 2018 by Robert L.
I have no issue with the dealership. I've been treated well, but the product they sell has not lived up to my expectations. I have had this machine 15 days and have spent two days in repair facilities in Oregon and Utah. I'm returning to Ca. and put this thing in storage permanently. I don't need the aggravation. Arctic Fox sucks!!
