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February 2024 by T J
Linda is unprofessionalHer attitude is worst service ever I have entire my life.
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February 2024 by Harold Macias
Terrible customer service from some workers, makes me think twice about going to that store or another.
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January 2024 by jocelyn anaya
This message goes out to the white male, early 50 years of age who yelled at my mom ———for simply asking a question. You’re lucky we know better and did not bother to treat you the same way. Makes me feel sick that fedex allows employees to treat paying customers in such an ugly way. I was taking a test while this happened; but, next time will record so everyone can see what he looks like. Shame on you fedex.
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October 2023 by Ramon Castaneda
I went to the store for Fax services. I asked for help since I was not familiar with sending a fax. I verbally expressed that I needed help as I didn’t know how to operate it and was brushed off to "just follow the instructions". I would fully understand if she was busy but I was the ONLY customer in the shop.
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August 2023 by Rudesmy Ortiz
Adriana was an excellent person helping me to do my business cards. I APPRECIATE YOUR HARD WORK AND YOUR KINDNESS. ?
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July 2023 by Alejandro U.
It's easy to notice when someone loves their job, they are willing to do always something extra, thanks Brian!
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June 2023 by Madel R.
Great for printing in bulk, easy do it yourself machines that are readily available so no need to ask for help from staff. Pretty self explanatory the directions on the screen are easy to follow.
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June 2023 by Alexandria Daria
Brian, the older gentleman, is extremely helpful and knowledgeable. I appreciate him walking me through the process of printing my shipping labels and packing my shipments.
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June 2023 by Yani L.
I wanted to say a BIG thank you to Joseph and his team.I had a last minute print job for the art show that needed to be done by same day evening. After explaining my concerns, Joseph was very patient with me, and attentive to my requests.He walked me through different printing and paper options, and pricings, and made sure the prints fit my limitations and expectations.I received the copies on time, good quality at a reasonable price. Totally satisfied with the result!Thank you again for your professionalism!
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March 2023 by Melissa Saric
Stevie at FedEx Colma is awesome and knows what he's doing. He helped and improved my father in laws funeral program. He's the best! Thank you Stevie!!!!!
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February 2023 by Shana Murray
Brian and Stevie were amazing! We had an important rush order needed for an even, and these two were so understanding and helpful in getting the job done. We made it to our event on time! I can't say enough thank you's to them for their willingness to go the extra mile. It is refreshing to be met with such kind customer service! Thank you!
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February 2023 by Gary
We needed copies of our plans and permit for inspection. Leslie and Bryan got it done. Great service!
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February 2023 by Janet Chen
I have visited here to ship me packages at least 5 times? I received very wonderful service! Thank you!
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January 2023 by Sherry L.
Unfortunately my first review of the year has to be a negative one. This location is staffed with inexperienced employees who lack attention to detail. I would have gone the self service route, but since I was not able to print four sheets on one page without help, I ended up going with their full service option. This is a flat $2.50 fee in addition to the printing fee.I asked for a preview before the final print job because I was concerned about the way the document was showing up on my phone and was told that I would definitely be showed one. After about 15 minutes and wondering when the employee who accepted the job would come back with my 'preview' I was shocked to find that they had finalized the print job (without confirming with me that I was okay with the paper quality or the font etc). The font was not at all what I had on my document, and I was very disappointed that I did not get the chance to correct this before it was printed.
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November 2022 by Mara M.
THANK YOU STEVIE! (or was it Steve?) I came all the way down here after a HORRIBLE experience at the sf geary location, and Stevie was so patient and spent almost an hour helping me print out some posters, walking me through options and pricing. Thank you for saving what was left of a terrible day!
