I have been trying to get my statements for almost a week from my local Chase in Moreno Valley off Fir StWith no luck. I was in the area so I stopped by, Juan C Venegas helped me out as soon as I walked in. I agree with another reviewer the worker bees actually care, whereas the manament leaves something to be desired.Juan... read full comment
September 2023
They get 2 stars because the tellers are so nice and desire to be helpful but the customer service agents and managers definitely don’t care about the customers and running things efficiently. They sit around at their desks while the teller line grows 8 people long or worse.
January 2023
Joel Cisneros, thank you so much for your patience and for helping me out today. I really appreciate you.