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January 2024 by Jorge Beltran
Good presentation, good attitude from Stephenie and Fatima, 100% good rating, service, I recommend them to all my friends, it is a place that serves customers, excellent rating from one to ten, 10, thank you
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November 2023 by Efrain Delgadillo
Very good customer service, the representatives always have that attention towards the customer, they always try to help you
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April 2023 by Maria Teresa Navarro
The girl who is serving on Thursday, March 23 at 11:34 in the morning is so bad with customer service, she yells at you and gets angry as if we came to ask for a horrible favor, the truth is.
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November 2022 by Maria Eugenia
Stephanie did a great job! She was very helpful and friendly. I was very reluctant to visit another Cricket store because of the type of service I received at other stores in the area. At this particular store in Colton, the staff greeted me with a smile and looking alternatives to my concerns about my phone lines… they went the extra mile! Excellent and keep up the good work!
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July 2022 by Michael Dominic Bock
Received the runaround staff did not want to help was trying to transfer my phone to them they gave me that information cost me over $200 and I was still left with no service at all and of course no refund as well what kind of company does not refund when they make a mistake?? Fire the whole staff get people that actually want to work or want to do something to help their customers
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June 2022 by kayla yanez
my grandparents activated two phones on ur service june 2nd, came back talking about how helpful and knowledgeable ur employee tiffany was, will definitely be adding the $10 line she offered them ???
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April 2022 by fatima frias
Costumer service was amazing!
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March 2022 by celina sann
Tiffany was very helpful, friendly, set up my iphone fast, and answered all my questions. Loving the customer service now.
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February 2022 by J'san Rios
OK clearly they are asking people to make nice comments about them because they are terrible at customer service. Specifically some girl named Denise first of all she lied and said the store didn't have a phone when clearly they do because I called it and she answered. But that wasn't the only lie when I told her I called her and that I had just spoken to her she lied and said no you didn't and when I begin to tell her my conversation she said yeah you did call to which I replied I know I did. And then this Denise character .... again who wasn't wearing a badge and is apparently a pathological liar.. wouldn't try to help me wouldn't try to assist me and told me I was the rude one and sent me to the Cricket on Mill and Mt Vernon (highly recommend u go there) I had to go to the Cricket store down the street to get better service from a gentleman there who had on his name tag, was very honest and extremely understanding of my frustration and recognized it as so.... he was willing to help every customer that walked into the door and not just send them away like this Denise girl did she is the worst thing that ever happened to that store and if the manager is reading this she is sending customers away that is money leaving your store and going down the street to the other Cricket you need to fire her..... ur close our numbers are going to be trash if u continue to let her represent us store. I will be there tomorrow to complain. Because this less than human character named Denise had the nerve to tell me "good leave and tell them at the other Cricket how rude u r".... she doesn't deserve a job.. FIRE HER!
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February 2022 by jacky cruz
i normally dont write reviews but your employee tifany was very helpful yesterday and she has the same name as my daughter lol. 5 star customer service, and 5 stars because she helped me fast. my new favorite cricket location!
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February 2022 by David M.
people are rude- uneducated- ignorant- unprofessional- they do not know what they are doing and what they are selling as per what their product does. javier the manager needs to get his head outta his a** and hire people who are professional and have a brain!!! not these rude uneducated people they have there. employees wont even give their names except say the mangers name then they hang up on you!! ********not recommended!!!!! ********do not go there!!!!!!! ********waste of time!!!! ********uneducated employees!!!!!
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February 2022 by layla ramirez
girl with green hair was super helpful, went in today and got a iphone 11 for cheap! she walked me through all the leasing steps. store was clean and thumbs up for having a mask. will be referring my friends to this location
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October 2021 by First name Last name
Alexis was amazing - she answered my questions, was polite, very informative, and got me out of there with what I wanted - a brand new phone. Thank you Alexis for the great customer service from beginning to end! ??⭐⭐⭐⭐⭐
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August 2021 by Michelle Stoops
The sign says you're open at 11:00 today but the doors are locked and no one is answering the phone
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February 2021 by M. Mayhem
Alexis was amazing - she answered my questions, was polite, very informative, and got me out of there with what I wanted - a brand new phone. Thank you Alexis for the great customer service from beginning to end! ??⭐⭐⭐⭐⭐
