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January 2023 by Tiffany Minchaca
DO NOT PURCHASE FROM HERE! I made the biggest mistake by purchasing my SECOND car from this man. Years ago, I purchased my Nissan, and everything went smooth, well this time was the worst experience of my life. The engine light came on within a few days of me, driving the car, and the owner did nothing about it. The only help I received was from the smog guy next-door, his name is Ramsey (he seemed to care the most) and I highly recommend his services, but the owner and the gentleman who sells the vehicles is a very greedy man. Makes everything seem smooth. Lets you test drive, so I’m sure he clears the engine lights before he sells the cars, but not even 50 miles with the vehicle, and my engine light came on. He also asked for a $2000 down payment and although I only had 1500 to put down. NONE OF THAT WENT TOWARDS THE VEHICLE. I guess it was my mistake for going back and having faith in a man like him and not doing my research. After thousands of dollars in repairs and a good refinance, I will survive but I will NEVER RECOMMEND FRANK AT EL GENERAL in Colton. The worst part about this is I told Frank all of the issues I had with my previous car, and how much money I had lost and he proceeded to sell me a lemon. I really thought he was a stand up guy. Never again ??
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December 2022 by Citlaly P.
I wouldn't even recommend you give these people your name. Two days after putting money down on a car, paying the insurance etc, I woke up and the car was gone. The car had been repossessed, not by our financier but by theirs. They failed to pay their creditors, and expected us to accept it as a "mistake" that they "forgot" to pay the car. Everyone we called said there was no record of the car even being in our name. Not to mention while making the deal, their paperwork was very disorganized and I saw people's social security #s and information, made me regret even filling out an application with them. I even saw their email account while waiting for them to sort everything, and they received notifications about failed payments. I do not trust these people, and I believe they used my down payment to pay off money they owed because they were on the phone for 40 mins talking to the card company about how they didn't have enough money on their account to process our refund. Still waiting to get my payment back.
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April 2021 by Stephanie Stevens
I would like to thank the El General family for the perfect car buying experience. They were very friendly, knowledgeable and honest with me. I love my new car!!!!! I have already recommended my family and friends!!!
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April 2021 by Rumzi Alabbasi
I bought my Baby’s mom the 2017 Charger from el general. 80k miles and was really clean. A lot of the cars here were actually pretty clean. We test drove three cars but she liked the charger most because the trunk space. My boy there hooked it up really well. His pricing was pretty spot on to start with. Shopped around a bit the old fashioned way by driving to 4 dealerships around here and riverside but this was the best deal I found. Save your self some time snd don’t do what I did. Just go straight here snd you should get a pretty good deal. Talk to the Arab dude with the beard.
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April 2021 by Tommy Vargas
Ramsy was honest and knowledgeable. Great experience. I highly recommend!
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April 2021 by M Goritz
I just wanted to thank El General for my car. Good price and great service. Thank you Ramsey.
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March 2021 by Sherean Masso
This is the best car dealership!! The staff is amazing and very honest, helpful and value their customers. They have the best integrity, I would refer my family and friends to this dealership when looking for a vehicle! Great customer service and cars.
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March 2021 by Joseph Khader
Ask for Ramsy!! He was able to find me a car that was everything I wanted under my budget. I am very grateful for the service and easy financing. I’ve had the car for four months and I can’t complain. Very clean and smooth car!!! And great guy!!!!
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March 2021 by Daniel Lopez
Fast and friendly service. Great price and really informative. Definitely a repeat customer!!
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March 2021 by adam owens
I have been going to Ramsey for years to have my vehicles smogged. I have referred family and friends and they all still go to Ramsey to this day. My son recently turned 18 so it was time to get him into a starter car! I didn’t want to buy a used car that had problems. Ramsey knows cars and the mechanics. So I went and looked at the hardest Subaru Impreza! I have had it now a year and we have had no mechanical issues at all! Only issue was my son backed into something! Go figure! I recommend El General Auto. The owner and his team are awesome and honest!
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February 2021 by Sergio Campos
Attached to the dealership, might miss it if you drive too fast. Great guys, real smooth & quick process!
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August 2020 by Mary Abdo
This dealership is great the people who work here are awesome they have great customer service and make you feel so comfortable while buying a car, they have so many great cars for amazing prices i highly recommend this place if your looking to get a great deal. I promise you will leave here a happy person with your new car.
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August 2020 by Nate
Purchased my 2018 Camaro ZL1. This car is a beast! I was searching for this car for a while. I got financed within minutes. Thank you for the great service. I have already recommended a few others to El General. I highly recommend them.
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June 2020 by Nicholas Jeffries
I recommend This Place For All of your Automotive needs, be it purchase, finance, repair, Ask For Ramses...I guarantee that if your true intentions are to purchase or repair your vehicle, then Satifaction will be provided...I have just had my transmission repaired in my 1995 4x4 suburban. I have also purchased a2005 lexus es330 with 49k for a low low...
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January 2020 by Kedar Smith72
Loved the place and Frank was very nice. This is what I got! Thanks el General!
