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October 2023 by Mari I.
We were here for 3 days and 2 nights due to a local event. There were not a lot of hotel options so we decided to stay at this one. I did not enjoy my stay because the room we stayed in appeared to not have been cleaned properly. They however are filled with guests which is why you would expect breakfast to be served and filled for all guests. However they did not fully stock the breakfast buffet even though options were running low. The pool is also very packed with guests and run low on towels. It is not a place I would stay again unfortunately.
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October 2023 by Gabriel E.
I use the IHG app every week. I'm a frequent user here at this location but Not sure what happened to the old staff but boy is this place an awful experience for hospitality! I recognize the gentleman that tried to assist . TAYLOR. He usually on the grave yard shift when I'm checking out. Talk about RUDE, LOUD AMD SNAPPY! Wow this is who you have representing your help for a new Team member. Very unprofessional!!! His shirt was wrinkled like he picked it up off a corner of the floor nothing like I would want representing my business, no friendliness about him. Complete disregard for diamond elite members. Disgusted I will not be coming back here and I will let the rest of our team not to utilize this disrespectful place again!
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August 2023 by A J.
Room had a weird smell to it that I couldn't get rid of no matter how much I sprayed. The neighborhood seemed sketchy. The staff was friendly, the pool and gym were nice. There's also a laundry room on site.
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June 2023 by Aimee A.
So I spent the first twenty minutes here wondering if I have stayed here before. If you are bringing family out to soccer tournaments out here, this Holiday Inn is a good option. We stayed in a Suite with a King bed, and I was surprised by how much extra room was available. There was a kitchenette with a sink, mini fridge and microwave. We ended up having team members come hang out in our room (they were also staying at the hotel), and we were able to watch movies and get food. We borrowed a spatula and asked for a couple extra trash bags so we cleaned ALLLLLL of it up after! The included breakfast the next morning had several options - cereal, hot food, fruit, oatmeal, and warm cinnamon rolls among other things. We used the pool, and they were quick to add more clean towels (they were out when we got there). As a Platinum Elite for IHG, they also offered me a choice of snack or additional points, and no problem with late checkout. Pleasant experience and would definitely stay again - close to Locomotion tournament fields and about 15 minutes from Redlands tourney fields.
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May 2023 by Tevita V.
Clean...breakfast is good...room and pool....exercise room....customer service is ok....right next to Starbucks and Jack n Box.
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March 2023 by Norah S.
My daughter left an inexpensive necklace in the drawer. It has immense sentimental value though. We know where we left it but the hotel reports it is not there in the bedside drawer. It's very strange because we didnt check out long ago so how could it disappear from a drawer? I appreciate the front desk checking, but that is not enough. Please ask your housekeeping morning staff to return this necklace. My daughter is crying now.
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December 2022 by Vali W.
As of my stay in late December, this hotel is the least dangerous and most affordable choice if you're forced to stay in Colton. For a hotel in an awful city, this place is your best option. The prices are very good here for the cleanliness you get. I paid about $80 per night.Good:-Best value in the area -Bed is soft and clean-Clean shower, furniture, beds, no bugs or hairs-Awesome staff-Free wifi actually works-Feels safe when inside-Under renovation? -Free oat and almond milk for breakfast!!Cons:-Stinky air conditioner -Loud AF: located by busy railroad, train horns non stop all day and night-Can hear elevator dinging in my room-Homeless people in immediate surrounding lots but not on the property-Nothing in walking distance. NOTHING, just warehouses and gas stations. -No gym, it's totally gone now-Colton is awful-Under renovation?No luxury here, but it doesn't promise that. If you're looking for a great deal and don't need to be impressed, this will do the trick. Only taking off a star because the air conditioner works, but smells terrible like mold, and the general location is terrifying.
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December 2022 by Angel X.
Good rooms, super great staff, excellent breakfast. The room is good. The shower curtain isn't the greatest but durable. The staff is friendly, accommodating and respectful. The breakfast is magnificent.
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May 2022 by Anthony D.
Very good location just off of the 215 freeway.The staff is really cool, friendly and welcoming. The rooms here are starting to get refreshed. I stayed in one of them recently, and it looks like they replaced the carpet, blinds, wallpaper, shower curtain rod, desk chair and wallpaper in the bathroom.This is not a full remodel. The furniture, TV, desk, lights, and the balance of the room contents are the same as before the refresh.I would recommend this hotel. The GM here Tyler is very helpful, outgoing, and all around nice.
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May 2021 by Tamara E.
This is a quality hotel with good and bad qualities. The good qualities are that they have free standing and wall mounted hand sanitizers throughout the hotel, social distancing stickers placed on the floor, a guest laundry facility on site, a swimming pool that is open for guests to use and they offer a hot breakfast for hotel customers which is prepared by a hotel employee.The main bad quality for me is in reference to their fitness center. Although I appreciate that the fitness center is open to guests 24 hours a day, the fitness center's malfunctioning treadmill is a danger to anyone who wants to use it. I tried to get a run done on the treadmill twice and both times, the treadmill stopped working within a minute of being turned on. Turning the treadmill on, it lurked forward and the belt moved slowly and made a low whining noise. As I increased the treadmill speed, the whining sound became louder until the belt stopped moving. As someone who exercises daily, I am extremely frustrated that the treadmill doesn't worry but am happy that at least there are two other pieces of cardio equipment (elliptical trainer and recumbent bike) that are available to use.
