Ross Dress for Less offers a wide selection of brands, the latest fashions for family and home, all at 20% to 60% off department store prices. Customers can find clothes, footwear, makeup, lingerie, and even spanks, making it a one-stop shop for many needs. The store is generally well-organized, clean, and spacious, with fast and courteous cashiers, especially after recent management improvements. However, some visitors have experienced less friendly staff and issues with returns, particularly when dealing with clothing bought weeks earlier. Shoe quality has also been criticized, with shoes coming apart shortly after purchase. The store has added features like Amazon pickup, but parking and carrying heavy bags can be challenging, especially for seniors or those with mobility issues. Overall, Ross Dress for Less is appreciated for its good selection and discounts, though customer experiences with staff and store layout can vary.
