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March 2024 by G Clark
I will never go to the one on Waterman and ninth Street ever again I have spent so much money there. I took a pair of shoes back for my granddaughter that she never wore. She just tried them on, and he said that they had been worn and would not give me a refund and or another pair of shoes. The shoes are brand new. He says he’s the one that sold them to me so he would’ve noticed that evidently he didn’t and the attitude was totally ugly and the area is not safe, so I will not be going to the ninth and Watermann WSS again because of the management and the safety of the parking lot.
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January 2024 by Vanessa Lara
Girls need to be on same page. Asked about ordering online, 3 Girls, 3 different answers. Customer service was just ok. You walk in and help yourself.
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November 2023 by Trent Piddington
It is one of the best places for shoes.
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July 2023 by Gerald Gutierrez
The spot to get my kicks at!!!!!
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January 2023 by Christian A.
Cody greeted us as we entered the front door and then proceeded to help us out very professionally. Great to have friendly staff at this location.
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October 2022 by Ashley Sunascii
Got my running shoes here at WSS! I'm so glad I found this place!
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September 2022 by Mark Ayala
The. Employee services. Very. Helpful ????
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July 2022 by Ceci Reyes
Well organized like the variety ?
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May 2022 by Gabriel Torres
Do yourself a favor, do not shop at WSS! Going to try and keep this short. I purchased a pair of Nikes on 4/17/22 for my son(9yrs old). He had them on for about 30 minutes before we found out it had defective stitching on the inside. I put them directly back in the box. Tried to return today(4/19/22) and they refused because they were worn for the 30 min. The shoe clearly had a defect, one which you'd have to actually wear for a bit to notice because just trying them on in the store it was unnoticeable. Now these were the nike air max 270, over a $100. So in short, I explained the situation to the supervisor, Bryan, I even had him feel inside the shoe where the defect is located, and he just stood there with a duh look on his face repeating "I wish I could help you but I can't." To make matters worse, another employee comes over, an older gentlemen with an even lower IQ, jumps in our conversation, trying to count how many days ago I purchased the shoes on his fingers, and he didn't even know what today was! It took a few minutes for him, and more finger counting, for him to realize today was Tuesday. I also made it clear, I don't want my money back, just a pair of shoes my son could wear. Frustrated, I pulled a Karen and asked for the Manager. Bryan, the "stupervisor" told me she wasn't there. Still in Karen mode, I asked "when will she be back?" He replies, "I don't know. She called this morning and said she was going to be late." I look at the time and it's 1:30pm! Again, you need a pair of shoes, do yourself a favor and go to Footlocker, Finishline, Shoe Palace, anywhere but WSS. Prices are the same everywhere, give or take a couple bucks, but you will see the difference in customer service. WSS does not care about the customer!
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April 2022 by Charlie Davies
The shoe store that you can find great quality and affordable pairs. Staff here rally did their best. Very friendly.
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December 2021 by Gabriel Castillo
Great costumer service n nice clean store
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September 2021 by Dave Michael
Good selection on shoes. Cheap, staff very polite
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August 2021 by Dean Murray
Very good selection of shoes. Staff very helpful and friendly
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July 2021 by Elijah Novoa
Great place to buy your everyday shoes for your kids and family they have Nikes Converse Reebok Adidas just about every kind of shoes that you can walk.
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June 2021 by Albert
A lil pricey but they got it all.