“Lisa is a great person to work with. She is kind, funny, and helpful! She has gone above and beyond to help me with login, payments and updates through texts and emails. She is very patient and helpful as one can possibly be! She will get frustrated WITH YOU, NOT at you to help solve a problem and she won’t stop until she figures it out. Thank you Lisa for everything, as well as keeping where we store our stuff clean and very well maintained!”
“Gina at Shield storage off of Camage in Sonora is very friendly, professional, and answered all of my questions. Great communication during the reservation process as well. Would recommend this storage to anyone I know.”
“I’ve had such a positive experience with this storage facility. The customer service stands out the most. Dina is so kind, patient, and genuinely caring, which makes the whole process easy and stress-free. She took the time to answer questions and ensure everything went smoothly.
The units themselves are very clean, well-maintained, and easy to access, which gives me extra peace of mind when I need to stop by. The property also feels secure, and I’ve never worried about the safety of my belongings. Overall, this facility combines excellent service with a safe and reliable environment.”
“In the last few months I visited the facility a handful of times, getting my mother’s unit cleaned out. Every visit I was greeted by Shawna in a very professional manner. I have had my share of storage faculty experience and rarely do employees meet or exceed my expectations regarding customer service. Shawna was very professional, helpful and clearly communicated answers to my questions. Experience was overall a 10. Staff a 10. Thank you for making a not so desirable task go smoothly.”
“In past I had issues with billing but the Manager, Roger, helped me set up automatic payments and helped me with lock issues. Place is kept very clean and safe.”
“Had a good experience with Purely Storage. Was a little late on my payment but management helped me understand the terms clearly and the Ryan was very friendly when I came in on the weekend to pay. Will continue doing business with this company for sure!”
“This place is the best. I really like it here. I would recommend this mini storage to anyone who needs a storage unit. I wish I could give this place 100 stars. Very friendly.”
“Though I was not thrilled with how the business itself handled their price increases as time went on, the actual employees I interacted with at my local facility were helpful, kind and understanding.”
“Easy location, full drive around units, some storage for cars rvs boats etc but depends on availability. The owners are awesome amazing people. Sarah is super accommodating with fair prices I feel for the area, unit sizes vary depending on need. Extremely safe, fenced all around with cameras everywhere. Not so busy that it's a hassle to get into your unit, never had a problem with traffic getting into the facility. Gate is key card so that makes access easy. All in all a great place to store those family memories and priceless items. All the stuff in the photo fit into one large unit. Just saying.”