-
March 2024 by Carmen Valdez
i love that store I go in to this store for more than 10 years but always when i try to using my points and coupon's some cashier so rude,
-
December 2023 by Mark Tomey
We love this store, and love the pharmacy. But the Thrifty Ice Cream Counter has been out of service for 18 months. People of the community want and need the Thrifty Ice Cream and counter to be operational! We can't even buy it in the half gallon size. I speak for all of us! :)
-
October 2023 by Dwight Smedley
Cleanliness, organized, prompt and courteous service.
-
June 2023 by Shanna B.
This is the worst pharmacy I have been to. I have finally switched pharmacies. A couple months ago I went in after receiving a text that my prescriptions were ready, however when I got there, they were not ready. I was advised to call before coming in the next time. The following month, after 3 hours on hold, I drove the 20 miles, still on hold, and walked in. There were no other customers in the store, but they were to busy to answer the phone and my pills were still not ready. So I had to go back the next day.Why offer an automated system if you are not going to use it? They would text that the prescription needed to be refilled, we would text back, but then they wouldn't be filled.Go to any other pharmacy. This store will waste your time.
-
June 2023 by Treece Dermody
Pharmacy really does take days to get. It has been bad for years. Are you going out of business Colusa Rite Aid?
-
June 2023 by Daniel S.
Absolutely appalling that both the Thrifty Ice Cream counter and the self service cartons of Thrifty Ice Cream have been EMPTY for MONTHS!!! Obviously Rite Aid doesn't care about our community of Colusa.
-
June 2023 by Jessie Doberstein
Cannot get through to the pharmacy via phone, even when the pharmacy is not busy. Prescriptions are also not being filled timely. I have never had an issue with this pharmacy until this last year. Will be looking into another local pharmacy.
-
June 2023 by ernestina pena cobian
I like it their guys mabe visit because they have Garden stuff Flower standings pots Lights hangers flower spinners And Animal light solar statues Turn left for the that Right also their are sometimes Angel statue some large and some small decor Wall animals right is pots flower dirt Statues Garden stuff also wines And Coolers if u are insttesed Ice cream any flavor And Toys pets stuff look around makeup men stuff cream candies cards Like birthday Neckales Candles church ones and medical eye care Medicine Vaccine shot And Glasses Those Old women stands Mekiey ones flower ones u know. ? The ones that walk with stands And so hats mabe u wnat something
-
May 2023 by Heather T.
Absolute horrible pharmacy. They always have new staff and this visit was no different. They did not advertise hours changing, they are still old hours on their website, and had I known this I would of gone to a different emergency room. Because of that my son went a two extra days with not antibiotics. I'd planned to call our normal pharmacy first thing monday morning, but out of the blue on a day they were closed I got a text my sons meds was ready. So I call and yes they're open so now I have to drive 30 mins back to the pharmacy. I'm glad they were open and got it done, but so much inconsistency. They've lost me as a customer because its constant and ongoing. On top of all this mess I get my sons antibiotics and it's not even mixed. BUT, the pharmacist was super nice and very helpful and had it taken care of right away. It was clear they gal was new and training so I couldn't be too hard on her. Over all though I will not be going back.
-
May 2023 by Ally Hut
This pharmacy is horrible and they never answer the phones they’ve had my med order for a week and still don’t have them ready and everytime I go it’s a new excuse!! GO TO DAVISONS pharmacy they have the meds ready the same day and have amazing staff. So make sure to transfer pharmacies!!
-
May 2023 by Sad Tash
Female pharmacists is extremely rude and treats you like you are some junky if you need pain pills…speaks extremely rude to customers..nothing is ever filled on time and they don’t answer any phone calls!
-
April 2023 by Mexi Cano
Never had a problem with rite aid but the last three refills have been a nightmare. I take medication to control epilepsy and they never have my refills despite having refill orders. To top it off they never answer the phone and getting to the pharmacy itself is a problem since I rely on others to help me get around. I will definitely look into getting my refills elsewhere.
-
March 2023 by Courtney Jordan-Navarro
Terrible customer service in the pharmacy. Staff was rude, short, and lacked basic information. I will not be using them in the future.
-
March 2023 by Walt R.
After 4 years having to go to this Horrible Pharmacy, I can't remain silent any longer! Rite-Aid in this little town is unlike the ones I have visited in living around the country (military), as most are good at what they do. Colusa, CA Rite-Aid needs First Aid! If they aren't dying, they may be causing others to die! Last time there, I was #20 inline. Some of us were in wheel chairs, others with walkers. Many people came in, saw the situation and LEFT! Without medicine! My wife and I are octogenarians, and need better access to medications. It's a shame when people have to relocate for such a reason. Problem doesn't appear to be with individual employees. It appears to be Management. For example; the way they store filled prescriptions looks like a disorderly kindergarten closet; over-crowded, some lying on the floor, others in various nooks and crannies. No wonder it takes a poor employee so long to locate a prescription.
-
March 2023 by Kimberly J.
Horrible pharmacy!!! I wouldn't recommend this place to anyone. I call in my prescription and they said it would be available the next day. I gave it about 4-5 days to get it and get there and the pharmacy tech tells me it isn't filled but I can wait 30 minutes for it to be filled. I told her no, I'd be back tomorrow (she was holding my prescription in her hands), I was upset considering I had given them plenty of time to fill it. She was very rude and needs to learn good customer service. So I return 2 days later and guess what? She tells me they don't have my prescription and it should be at the store the next day.Now I try to call in my prescription and talk to someone but NO-ONE ever answers the phone. I call within their new business hours 9-6 M-F, and can never speak to anyone. So I go in the store to go to the drop off window, oh guess what that's now shut down and everyone has to wait in one line, which was half way across the store. I am very disappointed in this pharmacy and many others in our town are as well. Due to these ongoing issues I have switched pharmacies and I suggest others do too!!!
