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October 2021 by Belle Y.
Ppl needs to be careful when you come to this BKM purchase furniture!!!! They will deceive you and steal your money. This is what happened to me ... I ordered reception desk for my new office on August, 04 and Al ( the manager) told me I need to wait until the end of the September. Until the last week of September I called and he said the overseas company has been hijacked , so I need to wait another 4 weeks and still can't say for sure when will receive item . So I asked a refund on October, 04 , I see them take my credit card and processed to refund and it seems I'll get my money back for sure but next day I call my credit card company they told me that BLM canceled the refund. They are theft!!!! Don't trust this company!!!!
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August 2021 by Vivian K.
This location was the furthest I was willing to travel to search for a desk chair. All the local businesses I had visited on the West Side were great, but what they carried was most definitely more than what I was able to spend on a chair. Al at BKM understood what I was looking for, and didn't mind at all that I was a customer not looking to fill a conference room full of furniture. Ultimately, I'm so glad I made the trek out to Commerce. I left with the best chair available, fully assembled, and at a better price than Al could probably afford to sell. My bum and back are grateful because I spend far too much time sitting at the computer.
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May 2021 by Brad McLaughlin
This place is fantastic! During one visit in March Al fixed us up with three pieces that completed our home office. Their selection of Steelcase is extensive and in great condition.
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September 2020 by Eric B.
Had the most pleasant experience with BKM. Went to their showroom in Commerce. Was met by Al, and extremely helpful and professional person on the showroom floor. I selected my new office furniture, and even had some pieces customized for some specific space/sizing issues. Everything was delivered today, on time, as promised, and looks great. I cannot recommend this place enough!
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June 2020 by Mery Chapman
Great customer service. Al is great guy.
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February 2020 by Duncan OJ
Great values on used office furniture and friendly service.
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December 2019 by Cindy Rodriguez
The worse customer service we ever had, the owner it's the most rude person, be aware don't go there.
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July 2019 by Sarkis Antonian
Been there for years.
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July 2019 by Luis Tirrescano
L.A.Alex.g.
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March 2019 by MrKhmerital
Huge showroom, no frills, good deals
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February 2019 by Lisa Y.
My hubby and I were in search of a new desk for our home office. BKM has a good selection and many of the pieces can be customized with regards to the wood and configuration. The ordering process was fast and easy and the delivery was on time. I wasn't too happy with the woman who called to schedule the delivery. She calls and says the desk would be delivered the next day which didn't work with our schedules. When we asked what our other options are she said they're really busy and her drivers are going on vacation soon (this was in December). She continues to say that's why appointments are booked a week in advance (I'm not sure why we were only given a days notice). We find a new day to book and the two hour window she gave us for next day delivery became an eight hour window. In the end she called the day before our delivery and gave us a two hour window. Overall we are happy with our purchase but not thrilled with the customer service from the woman who scheduled the delivery.
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August 2018 by Brian O.
Great selection of products at great prices . The staff is very helpful and the quality of the used furniture is great . I completely recommend this store
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April 2018 by Ellen K.
best customer service!!! AL was great! furniture came on time and with no problems. good prices also!!
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February 2018 by David M.
Al was a great help with all of our furniture questions; he really knows his stuff. It's refreshing to find someone who isn't just after a sale - he genuinely wants to sell you the furniture you want, not what he wants to sell you. Al's the MAN!
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December 2017 by Mignonne Lafleur
Great deals, great service. Highly recommend!
