BOSS Outlet

Most Recent Comments

• April 2025 by Shahbaz Salehi
  I did not find any good deals. Overpriced.
• February 2025 by PvtYoungMoo
  I don’t write reviews often, but I have to share this one:
  
  The Hugo Boss store is a stylish place. We walked in, were greeted warmly, and were able to browse at our own pace. Whenever I had questions, Patrick (that’s the employee’s name) was immediately there to help and explained everything to me—a salesperson who truly knows what he’s selling. Patrick proactively checked in on us and asked, “Is everything okay? Do you need any help?” A very friendly and motivated salesperson—exactly the kind you need. Give this man a raise! I can’t remember the last time I had such a great shopping experience.
  
  Thanks to him, I found exactly what I was looking for.
  
  Shoutout to Patrick!
  
  Greetings from Germany
• January 2025 by Xiaojing Hua
  Unfriendly people here
• December 2024 by Daisy Palmer
  Bad experience with Boss in general. I bought a suit at a different Boss store for my husband years ago. The sales person said the fit was fine, it can be altered. We took it to get it altered at a Hugo Boss store and they flat out said the suit was too big to be adjusted. Great! :( so we go to this location to return, they don't allow us to return for a refund but only can get credit. We were told the credit never expires, it was about $450 in credit! Jump forward a few years and we want to use the credit. They can't find our credit at the store and we were told they switched systems. I contacted this location and everyone here was nice and tried to help me but the ultimate resolution after about 3 months of back and forth was that someone had used that credit. Impossible! Unless someone took my credit info and used it for themselves or Boss is a fraud. I will never shop at Hugo Boss, Boss or buy any products from Boss. $450 down the drain!
• October 2024 by Scott Pactor
  I'm a trial attorney and I love shopping the outlets for court suits and other stuff. I'm always looking for the most basic, conservative stuff so it's easy to find at the outlet malls. I don't wear hugo boss suits because they aren't very well made but I do wear through dress shoes quickly. Boss shoes look fine and you can't really tell how cheap they actually are. Saves me hundreds!
• June 2024 by Mrs. Santiesteban
  Buyers: beware of return scam at this store!!they refuse returns from items with tags and receipts. Their managers are rude and are unprofessional. Made a purchase and came back to Hugo Boss Factory to return my items with tags and receipt. The manager Ali who wouldn't give me his last name today 6/23/24 at 11:45am said he couldn't return my items because they were wrinkled and he couldn't resell them. I've had them in my trunk and left them in the bag. When I went to the rack to get the exact shirt I was trying to return that also looked wrinkled, Ali the manager, still refused. I can tell this is not the first time he has done this. It is the first time I've experienced this with a return with tags and receipts. How do they get away with this?
• June 2024 by Mrs San
  Buyers: beware of return scam at this store!!they refuse returns from items with tags and receipts. Their managers are rude and are unprofessional. Made a purchase and came back to Hugo Boss Factory to return my items with tags and receipt. The manager Ali who wouldn't give me his last name today 6/23/24 at 11:45am said he couldn't return my items because they were wrinkled and he couldn't resell them. I've had them in my trunk and left them in the bag. When I went to the rack to get the exact shirt I was trying to return that also looked wrinkled, Ali the manager, still refused. I can tell this is not the first time he has done this. It is the first time I've experienced this with a return with tags and receipts. How do they get away with this?
• May 2024 by reymond raddington
  Horrible costomer service！I went to this hugo boss store and bought 3 Polo shirts today I asked the cashier to put them in 2 bags. The male cashier refused me and said: We don’t give customers many bags, but I just want 2 bags to be packed separately. Maybe it was because he asked me which employee helped me today and I didn’t say it was him?
• March 2024 by william gorge
  They refused return.even you have receipt
• February 2024 by Brian Mejía
  Pauline was very great-an profesional . She went out of her way to help me out I’m truly thankful. Thanks Pauline your the best you really put a smile on my outfit
• February 2024 by nikhil bansal
  Wonderful store with the best staff there
  I met with an outstanding sales person who’s name is Ali
  He’s the names person I met at the whole of the citadel outlets today
  I like to shop a lot and I visit a lot of stores but people like him makes everyone return
  I would highly recommend the boss people to encourage and keep more people like him
• January 2024 by DjJUICE RobG
  The Female worker (heavy make-up) has zero knowledge of customer service or just plain COMMON COURTESY, I had to look at an item AROUND HER ,she never moved , she never asked if I needed help but she Seen Me reaching around her an off to the side looking , an she never BOTHERED , then they call.her to check customers out , WHY DOES SHE WORK , she never bothered to Greet me , smile , say hello , I paid , but that will be the last time I ever patronize that place , I should have put item.back
• January 2024 by Anthony Wang
  I shopped at the Boss Outlet, Commerce #9149 on 11/23/23. When I arrived home and checked my receipt, I was double charged for my jacket. I only purchased one of OUTERWEAR JACKET - Dark Green - 42R.
  
  So, I'm expecting a credit of $175.3, (half of the receipt). I went to the store on 11/24 to get a correction and the store agreed that a mistake was made but as of 12/29, the refund still hasn't been issued to my credit card.
  
  Now, I'm starting to think this was duplicitous behavior by the store instead of an honest mistake.
• December 2023 by Anthony W.
  I shopped at the Boss Outlet, Commerce #9149 on 11/23/23. When I arrived home and checked my receipt, I was double charged for my jacket. I only purchased one of OUTERWEAR JACKET - Dark Green - 42R. So, I'm expecting a credit of $175.3, (half of the receipt). I went to the store on 11/24 to get a correction and the store agreed that a mistake was made but as of 12/29, the refund still hasn't been issued to my credit card. Now, I'm starting to think this was duplicitous behavior by the store instead of an honest mistake.
• December 2023 by J B
  One till open when there is a long queue of customers waiting. Staff unhelpful.